Tianjin: Improve the rescue system and improve the rate of assistance

Author:Ministry of Civil Affairs Time:2022.07.14

Bending down, lifting, and shoulders, Zhou Jiaxin carried the supplies steadily, and his movements were very skilled. After the veteran transfer, this is the third year of his social assistance department in Tianjin Jinnan District Civil Affairs Bureau.

"First visit the minimum guarantee households, and then go to the hospital to visit the medical examination for a special time." Zhou Jiaxin spoke without delaying work.

Dynamic attention

Timely rescue

At 9 am, the reporter followed Zhou Jiaxin and his party came to Ms. Han's house in Fengda Garden community. Knock the door, the floor fan in the living room rotated, and a few new medical bills were pressed under the coffee table glass.

"How is it recently? Is there a rejection after the operation?" Zhou Jiaxin asked Ms. Han's current situation to Ms. Han.

It is learned from the chat that Ms. Han's daughter performed hematopoietic stem cell transplantation due to regenerative disorder anemia. Ms. Han resigned to take care of her children at home, and the medical expenses of more than 10,000 yuan per month brought a lot of economic burden on the family.

After the Civil Affairs Bureau understood the situation, she helped Ms. Han apply for low guarantee funds and temporary rescue funds. "There is also a special rescue fee. In October in the second half of the year, it can be issued to you to reduce some of the burden." Zhou Jiaxin introduced that this subsidy is a special social assistance fund set up by the Jinnan District Civil Affairs Bureau, which meets the highest policy requirements It can receive 50,000 yuan.

"We all work together to help you spend this difficulty together." Said the staff of the charity organizations of peers said that they will provide materials, funds, and psychological guidance according to the actual situation.

Leaving Fengda Garden and came to Ms. Cao's house in Xinyeli Community. Ms. Cao's child is 4 years old, and a malignant tumor has been in the ear canal. It has been chemotherapy for more than two years. Ms. Cao's father also found cancer last year. The family of two serious illnesses made Ms. Cao focus. "The most worried is to meet the epidemic, you can't go out to buy medicine."

At the beginning of January this year, a local clustering epidemic in Jinnan District. "The courier can't be delivered. We don't know what to do for a while." Ms. Cao saw the community staff downstairs and remembered the contact information of Li Zhihuan, who had left a grid member, and took the initiative to contact. After Li Zhihuan understood the situation, he immediately contacted friends in other districts to help buy medicine and drive to the nearby. After handover on the roadside, he was sent to Ms. Cao's house.

"This is the grace of life -saving, thank her selflessly from the bottom of her heart." Ms. Cao said excitedly.

"In the future, I encounter such an emergency. In addition to looking for a grid staff, you can also leave a message on the comprehensive service information platform of Social Rescue Service in Jinnan District. After seeing it, the staff will contact the volunteer to help you." Zhou Jiaxin took out his mobile phone to explain, "Rescue assistance In the "application" column, it is divided into "application of epidemic rescue" and "application for social security". "Application of epidemic rescue" includes drugs such as urgent needs, food needs, and special diseases.

At the end of 2021, Jinnan District launched a comprehensive service information platform for social assistance, which greatly improved the efficiency of social assistance. "Recently, another job we visit to the household is to promote this platform, telling everyone that encountering difficulties can ask for help through this channel." Zhou Jiaxin said.

Exemption fee

Guard the health of the masses

After understanding the situation of several low -guarantee households, at 2 pm, Zhou Jiaxin came to the hospital to visit the elderly who were taking a medical examination.

Earlier, the Dade Traditional Chinese Medicine Hospital in Jinnan District Civil Affairs Bureau visited 45 residents. He sent a free diagnosis and screening for decentralized support for special insights, and found that the patients were found to be sent to the hospital for examination and treatment in time.

"Preliminary screening results are mainly common chronic diseases for the elderly, such as hypertension, diabetes, etc." Kong Minde, deputy dean of Dade Traditional Chinese Medicine Hospital, said that if the elderly are treated in the hospital for treatment, the hospital is responsible for the elderly. For the self -funding of medical insurance reimbursement and the scope of civil affairs, the hospital will give a deduction and so that the elderly in difficulties will not have to worry about seeing a doctor.

Zhou Jiaxin walked to the waiting area on the first floor, and a aunt on the seat came to talk, "You are from the Civil Affairs Bureau, remember me?"

"Aunt Zhang, of course I remember you. I have been to your house for four or five trips. I have found someone to repair your house." Zhou Jiaxin said, "If you have the need to go to the nursing home in the district, call us at any time."

"My body is okay. You can plant something behind the house, and you don't have to go to the nursing home." The 78 -year -old Zhang Yunfeng said with a smile.

"That's good, if something happens, you will call us." Zhou Jiaxin said.

The health status of the elderly is an important reference information to carry out assistance and assistance. Zhou Jiaxin said that the Jinnan District Civil Affairs Bureau has established a health file for decentralized and special supporters, uniformly stored in big data platforms, providing information basis for daily differentiation and smart assistance. Determine support.

If the disease is medical, how to pay the medical expenses of decentralized the medical care of the special pivilege?

The "Implementation Opinions of the Medical Rescue Work of Special Instant Silent Supporting Personnel in Jinnan District" states that the outpatient clinics and personal burdens of decentralized support for special poverty -stricken personnel are generally rescued at 80%.

For urgent temporary assistance, the Jinnan District Civil Affairs Bureau, hospitals, and 120 emergency centers cooperate to open green channels and emergency channels. The special difficulties coordinated by the street and town government can first treat them before settlement. At present, the green channel has solved the problem of temporary medical treatment for more than 30 difficult people. At the same time, in order to solve the problem that the urgent temporary assistance funds cannot be in place in time, the Civil Affairs Bureau of Jinnan District establishes public welfare funds. The civil affairs of civil affairs that meet the conditions of temporary assistance are preserved, and the medical treatment costs of less than 20,000 yuan in the name of their families will be paid. , Realize the treatment first and then settlement. Should be rescued

Assistant detention personnel

In 2020, the epidemic occurred, and some foreign migrant workers and truck drivers were temporarily stranded in the sleep. The Tianjin Civil Affairs Bureau issued a notice as soon as possible to announce the contact information and assistance standards of the social rescue of the civil affairs bureaus in each district. For the flowing population that has serious difficulties in life, there is no need to provide a residence permit. The streets (townships) or district civil affairs departments are given to temporary assistance.

"What they need most is to help solve the problem of meals and accommodation." Zhou Jiaxin said. On January 8 this year, after the epidemic in Jinnan District and the sealing and control zone, the district Civil Affairs Bureau office continued to ask for help. Starting on the first day, the staff stayed next to the phone 24 hours a day, and the restaurants lived in the office.

"How to help after receiving the phone?"

"I'll take you to visit." Zhou Jiaxin took reporters to the social assistance comprehensive service information platform and rescue management station.

When the personnel in the jurisdiction ask for help, the computer of the social assistance comprehensive service information platform will automatically display the other party's residence address and the community or village's grid staff and civil affairs specialty. The staff can contact the staff to send food and medicine in the past.

For help from outsiders in the jurisdiction, it is mainly due to migrant workers who are temporarily trapped in migrant workers and truck drivers who are stranded in the epidemic. The staff of the District Civil Affairs Bureau will arrange volunteers to help solve the problem according to the actual needs of the stranded personnel. Zhou Jiaxin introduced that the rescue management station played a great role during the epidemic. It not only solved the problem of accommodation for the detention personnel, but also set up a free hairdressing area, leisure activity area and other areas, as well as special persons to clean to ensure that the environment was neat and hygienic.

"Look at the data I summarized." Zhou Jiaxin handed over a working log to reporters: During the epidemic, the Civil Affairs Hotline of Jinnan District answered more than 450 kinds of help calls and more than 300 online platforms. Online car drivers and large truck drivers distribute warm materials and foods ... should be rescued for people in need.

Kung Fu is behind. Social rescue work must be guaranteed by both hearts and institutional mechanisms.

In recent years, Tianjin has promoted the establishment of the city's low -income population information and monitoring platforms, and completed the upload of low -income population data; the "Measures on Reform and Improve and Improve the Social Rescue System", revise the identification measures for minimum security and special piles; carry out social assistance The pilot work of the streets (townships) was decentralized under the confirmation of permissions. The city's 16 districts achieved all the streets (townships). Last year, the city's newly approved social assistance objects of 16,000 people and temporarily rescued 67,600 people.

Some time ago, Tianjin issued the "Several Measures on Improve the Medical Insurance and Rescue System of Extraordinary Diseases and Rescue System", which aims to further reduce the burden of medical expenses for people with difficulties and patients with major illnesses and effectively prevent the poor due to illness.

"The policy has temperature, we must further improve the speed and intensity of rescue, so that the people of difficulties have benefited early and escaped their troubles." Liu Lihong, deputy director of the Tianjin Civil Affairs Bureau, said that Tianjin will form with accurate strategies to form basic living assistance, special social assistance, urgent social assistance through accurate policies, special social assistance, and urgent social assistance. For the main body, social forces are involved in a comprehensive, stratified, and comprehensive and efficient social assistance pattern that is supplemented.

Source: "People's Daily"

Reporter: Gong Xiangjuan

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