The quality improvement work promotion meeting of Weihai Tourism Hotels is held

Author:Weihai News Network Time:2022.07.15

In order to implement the spirit of the Shandong Provincial Tourism and Development Conference in 2022, in accordance with the requirements of the Municipal Party Committee and the Municipal Government, focus on the "Three Ten Top Ten" key tasks, anchor "walking in front, open a new bureau", and accelerate the creation of international coastal coastal sea. Casual resort and tourism destination city has promoted a new advantage of high -quality development in Weihai Tourism Star Hotel. On July 15th, Weihai Culture and Tourism Bureau organized a promotion meeting for the quality improvement of the Weihai Tourism Hotel. Xu Hongni, Secretary of the Party Group and Director of the Municipal Culture and Tourism Bureau attended the meeting and spoke. Jiang Wenyi, president of Weihai Tourism Industry Association and general manager of Weihai Cultural Tourism Group, attended, relevant persons in charge of the cultural and tourism authorities in various districts, star hotels and related in the city More than 80 people in charge of tourist hotel attended the meeting.

At the meeting, Xu Hongni emphasized that the convening of this meeting was an important measure to implement the spirit of high -quality development of the Yellow River Basin and the spirit of the 12th Party Congress of the Provincial Congress. At the recently held 2022 Shandong Tourism Development Conference, the tourism industry, as an important engine of the province's economic recovery, has not changed for a long time, and has a further strong trend. This year, the popularity of the destination city in Weihai City has risen nationwide. With the advent of the peak tourism season, Weihai's tourism industry through innovative products and improving management measures, the overall recovery and the situation is optimistic. Harvest. In the next step, the city's tourist hotel industry has done four work. First, it is to follow the market and work hard on "learning improvement". We must continuously cater to the trend of consumption improvement, transform and upgrade the operating structures such as accommodation, catering, and conferences, tap the preferences of different groups, and increase the "hotel+" products such as experiencing parent -child folk customs, sports recreation, fashion punch, special shopping, special shopping; strengthen Learn and communicate, make up for shortcomings, and meet market demand with professional and market -oriented ideas. The second is the standard leader, and work hard on the "high -quality service". It is necessary to give play to the benchmark leading role of star -rated hotels, increase the efforts of the bids, use standards to promote management, and provide quality with service, through business training, job training, skill contest and other methods to accelerate the creation of a tourist hotel service skills talent talent personnel The team strives to cultivate a group of "hotel craftsmen" that excels. The third is to work hard and work hard on "product innovation". In terms of catering, we must study the market demand of the crowd, combine online and offline, focus on delicate, quality, and ingenuity, to create dishes, noodles, and snacks with local characteristics of Weihai, and provide tourists and citizens with "taste, culture, have a cultural, have a good, have, have a cultural, have a cultural, have, "Features" Quality Catering. Conditional star hotels should actively participate in the "quality takeaway" operation, broaden the diversified business sales channels of star hotels, and enhance the ductility of star services. The fourth is to compact responsibilities and work hard on the "bottom line". At the summer season and the peak tourism season, we must increase the investigation of hidden dangers, establish and improve the working mechanism of safety production and epidemic prevention and control, implement work measures, improve emergency response capabilities, and keep the bottom line and line of defense of safety production and epidemic prevention and control. Cultural and tourism departments at all levels should strengthen industry service awareness, build a platform for tourist hotel companies in terms of business cultivation, channel development, publicity and promotion, help hotel companies solve problems and problems, and create a good environment for the healthy development of the tourism hotel industry.

Dong Lisong, deputy secretary of the party group and deputy director of the Municipal Culture and Tourism Bureau, chaired the meeting and pointed out that the current tourism hotel industry is facing the transformation of a government -oriented hotel to a business and fake type; standardized service hotels transition to affection, personalization, themeization; catering conference hotel -type hotel Transition to "hotel+" composite; the business model is developing a new trend such as saving energy -saving hotels. Focusing on the improvement of the quality of tourism hotels in the city, we must do four tasks. One is to improve awareness. The city's tourism hotel industry should continue to consolidate the fruitful results of the "double -reduction and double -lifting" catering quality action, continue to promote refined management, standardized operations, and quality services for tourism hotels, and create a strong atmosphere of catering. The second is to improve service quality. We must continue to take the "Green Hotel" and "Star Hotel" industry standards, and take the province to carry out the "Heroy Shandong Butler Service Brand Hotel" as an opportunity to improve the service standards and management models, and provide customers with "satisfaction+surprise" services. Third, the quality of personnel will be improved. It is necessary to continue to strengthen the training and training of talents in the tourism hotel industry, enhance the pride of employee profession, build a "training exchange" platform, and continuously improve corporate service efficiency and skills. The fourth is to improve the same direction. It is necessary to make full use of the bridge links, benchmark demonstrations, cooperation and exchanges, and balance coordination of the Municipal Tourism Hotel Association to help the industry's development.

The meeting invited Xu Jinyin, chairman of Zhaoshan Hotel Management (Shandong) Co., Ltd., to give lectures on the "changes in the tourism market under the epidemic and the strategy of restaurant enterprises", which provided the city's tourist hotel in a timely manner in the epidemic situation and exploring the development of corporate development. Professional guidance.

Weihai Wei Building, Tashan Hotel, Benarine Hotel, Rongcheng Ni Shitai Hotel, and Ishima Hotel Five Star Hotels around the deepening of the reform of the majority and promote the high -quality development of the hotel; Management; "Ni's Evolutionary Experience" service brand creation; the development of the hotel conference market development under the normalization of the epidemic.

Wendengdao Ginseng Development Co., Ltd., Weihai R & F Yuexin Biotechnology Co., Ltd., and Weihai Weiyi Tea Industry Co., Ltd., three local specialty tourism commodities, are displayed and promoted Essence

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