Zibo: The purchase of FAW -Volkswagen CC opened 3 kilometers and 5 fault codes. 4S shop promised to check the reason for 10 days to detect the reason.

Qilu.com · Lightning News, September 25th, Mr. Feng in Linzi District, Zibo City purchased a 2022 Volkswagen CC eye -catching car in a local 4S shop. Without far from driving, 5 fault codes appeared in the vehicle.

5 fault codes for buying FAW -Volkswagen CC for 3 kilometers appeared

Mr. Feng from Linzi told reporters that on September 2, he spent 270,000 to buy a FAW -Volkswagen CC, drove the car out of 4S shops, drove about 3 kilometers. 5 fault codes. The fault code has a ranging radar failure, the uphill starting assistance, and the brake fault.

4S store technicians suspected that the battery was insufficient. After replacing the battery, the problem was not resolved. In addition to changing the battery, the vehicle has been repaired twice, and some accessories have been moved, and the problem has not been resolved. Mr. Feng made a demand for a taxi.

4S shop: 10 days of detection time can not find the reason for getting the car

The reporter came to the 4S shop where Mr. Feng bought a car to learn about the situation.

Mr. Yang, a member of FAW -Volkswagen Zibo Linzite, said: "I have not found the reason for the reason. We admit that at present, the vehicle has a garbled (fault code). It is not a normal state of the vehicle. We are also actively solving this problem. "

Does the current situation of the vehicle conform to the "three packages"? Can it meet the conditions of the refund?

Mr. Yang said: "Laws and regulations (in terms of), this does not involve the 'Three Package Laws', because this problem does not know where it is, and if it is displayed by the fault code, we cannot make this judgment."

After negotiation with the manufacturer's report, the 4S shop finally gave a reply.

FAW -Volkswagen Zibo Linzite's mayor Ms. Shao said: "After communicating with the manufacturer, I will give us 10 days of maintenance and testing. ","

Mr. Feng, the owner, recognizes the solution.