The Rocket Army organizes the backbone training of a petition, and opens up the contradiction to resolve the "last mile"

Invite experts to lead the lectures, organize letters and visits cadres to learn "Maple Bridge Experience", share difficult problems to resolve experience ... Recently, in order to improve the ability of the troops to improve the backbone capacity of the army, actively and steadily promote the resolution of difficult letters and visits. The promotion meeting of difficult faith and visits issues, open up the contradiction and resolve the "last mile".

The ministry invited relevant experts to conduct remote counseling lectures, in -depth analysis of classic cases and sharing experiences around the "resolution of letters and visits problems", and clarified the direction of efforts to enhance the backbone political capabilities and investigate and research capabilities.

"Not only should we pay attention to the demands of each officer and soldiers, but also to carefully study and judge to prevent passiveness, so as not to answer the purpose, do not deal with the rules ..." In the "Special Troubleshooting and Visit Questions" counseling lectures, Yuan Hong The feeling is quite deep. She introduced: "To do a good job of letters and visits, you must achieve the" clear foundation, the situation, the news spirit, and the measure of measures, so as to enhance the trust of the officers and soldiers. "

"Listening to the calls of officers and soldiers, care about the issues of officers and soldiers, do everything possible to do a good job in the work of letters and soldiers." The leaders of the ministry introduced that in the difficulties of difficult problems, the backbone of the petition only with feelings at all times, so that a smiley face was greeted, a smile, one of them, a smile, one Take the chair to warm up the seat and a cup of tea, and fully understand the respect of the officers and soldiers.

Form the work circuit to effectively solve the problem. In the theoretical counseling of the "Council of Letters and Visits", Luo Ting, the backbone of the petition, was deeply inspired. She introduced: "Every demand of officers and soldiers is a major event that is related to their own rights and interests. It is necessary to strictly work the process, focus on solving the problem, and do our best to achieve the implementation of the 'piece, there is an echo', so that the officers and soldiers can see the attitude and understand the progress. "

The core of letters and visits work is "solving problems." According to the leaders of the ministry, the backbone of the letters and visits must grasp the core of the work, and cannot just talk about it. For problems that can be solved by the rules, we must follow the policy. For those who are difficult to solve for a while, it must be helpful, and it must be helpful. Officers and soldiers are satisfied.

"You can't go out of the village, don't go out of the town, and the contradictions will not be intertwined." The department also organizes the backbone of letters and visits to study the "Maple Bridge Experience" and promote the "Fengqiao Experience" to take root in the letters and visits of the new era. Astrimal and full -chain petition work mediation network.

"The" Fengqiao Experience "is rooted in the landing, relying on the initiative of letters and visits cadres." Yuan Hong, who participated in the study, said that in order to learn "Maple Bridge Experience", they will establish a "one -stop" multi -petition solution mechanism , Sink the resources at the grassroots level, move the work gate forward, take the initiative to open up the "first kilometers" and "last mile" of serving officers and soldiers.

"It is important to do a good job of making a petition work to find out the demands of officers and soldiers, and accurately apply relevant regulations and systems ..." At the experience exchange meeting, Chen Jiarui, a petition cadre, sorted out the work experience in recent years and summarized the experience and practice of "resolving contradictions in the company".

It is reported that the ministry will continue to work in the work of petitions, comprehensively use a variety of means, and strive to resolve contradictions in the company, resolve in the bud state, and ensure that officers and soldiers are concentrated on training.

Author: Du Shi, Kuang Xiaoqin

Photo: Wei Chao, Huang Rong

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