Can the movie tickets cannot be refunded?Wuhan has a worry -free, there is a threshold for refunding

The Yangtze River Daily Da Wuhan Client September 21 (Reporter Wan Xuming) After buying a movie ticket, I had no time, I didn't want to watch it, and I went to the wrong place. Can I refund or change it? On the 21st, the topic of "movie tickets cannot be refunded to the Tyrannosaurus clause" rushed to the hot search. A reporter from the Yangtze River Daily visited and found that almost all Wuhan theaters supported the change, and nearly half of the theaters could refund the ticket.

Wuhan: Almost all can be changed, nearly half support refund

There are currently about 150 cinemas in Wuhan. The reporter inquired about third -party ticket purchase platforms such as Tao Tickets and Cat Eye found that its refund and signing policy has different requirements. All theaters support the audience to change the visa without the opening of the movie and not picking up the ticket. More than 70 theaters can refund the tickets. Some theaters and theaters on their own ticket purchase platforms are more loose on the re -sign -changing.

However, there is no threshold for refunds. In terms of changing the visa, if there is still more than an hour before the opening of the movie, and the audience does not receive paper movie tickets, most theaters can realize the free change. Many theaters demand that "the ticket is not collected and the visa is not allowed within one hour before the opening." Some theaters will charge a change fee ranging from 5 to 10 yuan according to the opening time.

In terms of refund, nearly half of the theaters support the audience to refund the tickets before the opening of the movie without picking up the ticket. However, there are also requirements for "more than an hour to leave the field", and some theaters do not support refund for special sessions such as premiere, meeting, and crowdfunding.

Cinema: There have been malicious brushes and refund chaos before

Online shopping can be "seven days without reason to return", why can't online shopping tickets? The person in charge of Wuhan area of ​​a national cinema told reporters: "Movie tickets are different from ordinary consumer goods. The audience buying a ticket actually locks this seat. This seat is actually unable to sell it. "The person in charge also mentioned:" The threshold for setting up a refund and change is also to prevent malicious brushing and refund. "

During the May 1st of 2018, many films were fiercely competitive. As soon as the movie "Later Us" was released, it won over 100 million pre -sale, but was caught in questioning. Malicious refund. After the investigation of the ticket purchase platform, it was found that the platform was "suspected of maliciously brushing tickets and the number of refund of about 380,000, involving about 13 million box office."

At present, the number of platforms has been added to the terms of the refund and signing. For example, Cat Eye provides a refund opportunity 1 to 3 times a month for members of different levels. Tao Tickets provide general users with two refunds and 2 re -sign -up services for each natural month, and members can redeem the number of refunds and changes from unlimited times to unlimited times.

Audience: There is a need to refund the visa, understand the set time limit

In the discussion of the topic of Weibo, many netizens recalled their "painful" experience. "Last time I bought the wrong time, three tickets were more than 100 yuan, and I did not refund, and then bought more than a hundred dollars."

Mr. Zheng, an audience of Wuhan, often brought children to watch movies, and has encountered a problem of refund and signing. However, he said that he could understand the policy of refund and change in a threshold. Both parties do not suffer. But if you can't retreat for a long time in advance, you will really feel wasteful. "

[Edit: Deng La Xiu]

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