SF announced that the "Express Performance will not compensate for the speed of the express can not come to the door".

On September 5, the official account of SF Group posted that the 50 cities "do not come to the door, and promise to pay.

In these cities, if the SF courier did not obtain the consent of the recipient and failed to send it according to the standard, the recipient could give feedback to SF through the SF customer service hotline, online customer service, or satisfaction. After the customer service is verified, the recipient can get a 5 yuan customer experience to ensure the red envelope. The red envelope can be used as a deduction of the amount of delivery when the SFP, the applet, and the public account are placed again. SF will start with 50 cities and gradually start to the whole country.

At the same time, SF also stated that for customer personal preferences and special circumstances, for example: the recipient preferences do not want to come to the door, make an appointment set up, and repeated electricity union customers fail to contact, especially the epidemic control and other factors cannot be caused. When you come to the door, you will not be included in the scope of compensation.

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Recently, Ms. Xia in Shenzhen, Guangdong said that she spent 11,000 yuan in March to buy a new unpacking iPhone13 Pro Max from Shenzhen to Jiangsu.

Later, the family did not receive the goods. When asked SF, I was told that the fast items were lost. Ms. Xia said that she did not notice the amount of insurance when placing an order and did not accept this compensation.

Ms. Xia also said that she was inquiring with the serial number and found that the iPhone was activated on May 28 and suspected that the mobile phone was stolen.

In response, SF responded that the matter was still being checked, and the responsible personnel had not been checked. The compensation plan that can be given at present is that it can compensate 2,500 yuan, and Ms. Xia still said that she could not accept it.

Tianyancha APP shows that SF Express Co., Ltd. was established in July 2013 with a registered capital of 150 million yuan. The legal representative Jia Yongjian was wholly -owned by Shenzhen SF Tyson Holdings (Group) Co., Ltd. Risk information shows that there are hundreds of legal litigation information in the company, of which the total number of transportation contract disputes, service contract disputes, and property damage compensation disputes accounted for nearly half.

[Source: SF Group's official account, Oriental today's newspaper "Red Rabbit Video"]

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