[Public Security Heart of the Party Police Star Yaojiang City] Liao Zong'an: Be a good "bridge and bond" to serve the masses

Only the responsibility is more courageous; it is forced to make glory. In the hero model, the majestic spiritual power is condensed, and the thorns of the front road, or the turbulent waves, must be fooled. In order to further promote the construction of Wuhan public security in the new era, forge the "four iron -general" public security iron army, and build the foundation of "loyalty to the party, serve the people, law enforcement fairness, and strict discipline". The "Xingyaojiang City" column tells the vivid story of the hero and exerts typical demonstrations. The city's public security organs and the majority of police officers and auxiliary police will take hero models as examples, keep in mind the mission, move forward with courage, and welcome the 20th victory of the party with practical actions.

Liao Zongan, male, 44 years old, joined the Communist Party of China in June 2001, and is currently the instructor of the Qingchuan Street Police Station of the Hanyang Branch. In the past 24 years, the first -class merit, two seconds, and third -class skills of the first -class merit, 2 times, and third -class merits have been rated as "National Advanced Workers", "Chinese Good People", "National Outstanding People's Police", The honorary titles such as "Hubei Provincial People's Satisfied Civil Service", "Hubei Provincial Advanced Workers", "Hubei Most Beautiful Police", "Hubei Outstanding Public Security Police" and other honorary titles.

-"Police Officer Liao is a good person to solve problems for the masses!"

-"I heard Police Officer Liao's voice, I was hot in my heart!"

During the nine years of petitioning career, Liao Zongan melted with emotional people and melted with heart, and always maintained a complaint "zero record".

"There is no heart that can't be covered, there is only no affection. We must go deep into the hearts of the masses and use true feelings to solve their problems for them." 24 years from the police, he always adhered to the idea of ​​the people.

Treat people with sincerity: Mind the heart to melt the grievances and the ice

Letter and visits are the link between the people, which is related to stability and connects the hearts of the people. In August 2016, migrant worker Zheng was injured during the subway construction. Because the construction site did not properly handle the follow -up compensation of the work injury, the wife found the person in charge of the construction site to discuss. In the dispute between the two sides, Zheng's wife was pulled down, causing the old lumbar disease to increase, and later identified as a minor injury. The couple expressed dissatisfaction with the appraisal results and compensation amounts and kept petitioning.

After taking over the incident, Liao Zongan faced his words and lingering patiently, and tried his best to help his life. "They are ordinary migrant workers, and Zheng is the main labor force in the family. In the face of this situation, the family is likely to cause poverty due to illness. They must encourage them and give them confidence." Liao Zongan said. Liao Zongan contacted him, accompanied to Xiehe Hospital, Tongji Hospital, and even went to Shanghai Tongji Hospital to apply for injuries and re -identified.

"They work in Wuhan, the house rented, and the source of income cannot be re -working." Liao Zongan suggested that they return to their hometown and wait for the news to reduce expenditure. At the same time, Liao Zongan asked the labor and social security department to ask about labor security issues and explained to the municipal and district government departments to explain the original committee and apply for assistance to help Zheng. Sincere communication and enthusiastic care dispelled the doubts of Zheng's husband and wife. After a year of unremitting efforts, it finally prompted the two parties to reach a mediation agreement and successfully suspended the complaint. On the same day, Master Zheng held Liao Zongan's hand tightly and said, "Police Officer Liao, every time you hear your voice, he is hot."

A week later, Zheng sent a courier to Liao Zongan from his hometown in Henan, which contained a pair of flags and a thank you letter. "Compare our hearts, and the people's hearts are bright. We really serve the people, and they all remember it." Liao Zongan said.

Emotional person: truly treat the people of petitions as relatives

In July 2017, Liao Zongan received a Xiaogan Ms. Wang when she worked at the letters and visits office of the Hanyang Branch. Ms. Wang saw an old man holding a middle -aged man at the Yiyang Yifan, and he was highly suspected of his brother who was running away from home. She stepped forward to ask and argued with the old man. Liao Zongan introduced that Ms. Wang had previously alarm in Xiaogan. According to the "first connection responsibility system", she needed to assist in the police to check the police.

Liao Zongan visited and investigated many times to confirm that the man's identity information was not in line with Ms. Wang's brother's information. Later, the report reported that Liao Zongan contacted the criminal investigation department to match DNA sequencing for men and Ms. Wang's parents, and uploaded the collection information to the national missing population information library for investigation. After scientific identification, the man was not related to Ms. Wang.

"When I saw Ms. Wang's tears, I felt uncomfortable. People must give her a little confidence in despair." Liao Zongan said.

He left the phone to Ms. Wang and comforted her: "After our serious inquiries, your brother is likely to be alive. After that, we continue to check and notify you as soon as possible."

Kung Fu is worthy of care. In June 2019, Ms. Wang's brother was successfully recovered, and the family finally reunited. Ms. Wang specifically sent a message to Liao Zongan: "Thanks to Police Officer Liao, thanked Wuhan Public Security, my brother finally found it!"

This SMS Liao Zongan has been treasured in the mobile phone. "There is no end point for letters and visits. You must think more and do more to truly enter the hearts of the masses. You treat the masses as loved ones, and the masses treat you as a family." Liao Zongan said.

Serve people: Turn into a "iron case" for letters and visits cases

Some letters and visits crowd broke the three -foot ice. He used the careful and delicateness of the police to find the problem with the carefulness and delicateness of the police.

In Liao Zongan's letters and visits work notebooks, a prince records high frequency.She often stood at the gate of the branch bureau and accused him loudly because she beat each other with the owner of the next door when selling vegetables.The police station detained the Tai Po and made compensation based on the injury.Due to the flaws of the case, the grandma began to petition since 2011.After taking over, Liao Zongan carefully reviewed the files and asked the Legal Section to propose a rectification plan to urge the police station to actively correct the problem. At the same time, it took the initiative to report the progress to the higher authorities, successfully completed the three -level petition end procedure, so that the case returned to the legal system and dispelled it.The idea of "big noise".

The final breakthrough is based on the accumulation of trust. Usually, when the New Year's Eve, Liao Zongan bought rice oil. When the Taomao closed at 9 o'clock in the evening, he visited her home.It solved the difficulties of life, so that the petitioners were convinced and truly stopped visiting the complaint.

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