Suqian, Jiangsu: targeted to solve the "difficulty of miscellaneous diseases" to do a good job of the public

"After submitting the application materials, we will inevitably encounter the failure to be successfully accepted and successfully approved for various reasons. There is such a" bottom -up office "demand channel, and the experience of doing things is better." Ms. Zhang, who has just finished the business in Liyang County, Suqian City, Jiangsu Province.

In order to continue to deepen the reform of "decentralization of management service", optimize the business environment, and better serve the enterprises and the masses. The Guoyang County, Suqian City is guided by the actual needs of enterprises and the masses, and continuously creates excellent government services. In the service area, the special "bottom office" window is set up.

The so -called "bottom office" is to solve the matters that have not achieved successful acceptance or approval after submitting application materials for policies and procedures. During the work, the "difficulty of miscellaneous diseases" that failed to solve the government service hall.

The "Ben Board Office" window has set up a special ledger. The staff will register and summarize the unsuccessful matters reported by the enterprise and the masses daily, and stipulate that the simple problem will be closed by the window. Rectification feedback within day, complex issues are studied and analyzed by relevant departments, and feedback within 5 working days. At the same time, through the strengthening of the initiative responsibility system, time -limited settlement and other mechanisms, carry out coordinated and negotiating, closed -loop processing of relevant offices, and do things that are difficult for enterprises and the masses to do as soon as possible to avoid running back and forth by enterprises and the masses. (Lu Shuli Chen Yaling)

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