Liu Genghong responded to selling "fake bird's nest": So far, it has not been confirmed that the same batches of bird's nests are willing to bear the refund fee

Liu Genghong couple (pictured according to Liu Genghong Weibo)

Cover news reporter Zhou Qin

On August 30, Simba issued the news that Liu Genghong had sold "fake bird's nest". At noon August 31, the company where Liu Genghong was located issued an apology statement on the official Weibo "Talent Star Official Weibo", saying that the cooperative company did recommend the bird's nest product for sale in the live broadcast. Whether the sale is the same batch of products with other problems with other problems, it has now required and urged the cooperative company to properly handle the above incidents and refund the compensation for consumers in accordance with the law. Subsequently, Liu Genghong reposted an apology: "I am not strict enough for the company I have cooperated before, leading to damage to my consumers who trust me. I am very sorry. Because of the past experience, the team is more rigorous."

Liu Genghong Weibo

In the statement, the talent planet stated that the Liu Genghong couple had requested and urged Hangzhou wheat air to properly handle the above incidents and refund the compensation for consumers in accordance with the law. Based on the protection of the personal information of consumers limited by the Taobao platform, the company cannot obtain consumer contact information, but the company is willing to bear the refund refund request for consumers who have purchased consumers in the company's artist Taobao live broadcast room in 2020. All expenses.

The official Weibo official Weibo issued an apology statement

On the same day, Hangzhou Wheat Air Corporation also issued a statement saying that from September to October 2020, the company's selected bird's nest products sold a total of 177 orders in Liu Genghong's live broadcast room. In November of the same year, other live broadcast rooms exposed bird's nest disputes. The company had assisted consumers to repay the brand Fang, and refunded 25 orders within a week. For the company's negligence during the work period, the review of the brand's party is not rigorous, the consumer rights are damaged, and the company's reputation of the Liu Genghong couple has a major loss of reputation. For the Liu Genghong couples who were not refunded by the merchant at the time, the company would always pay the invalid period for compensation.

Hangzhou Maikong Company issued a statement

It is worth mentioning that on the evening of August 30, after being disclosed by Simba that after selling fake bird's nest, Liu Genghong cried during live broadcasting. He said that he was moved by everyone's support. These support made him feel very mission. Feeling, "Be sure to lead you to your life!"

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