Give full play to the advantages of supervision and supervision to help the construction of clean and honest organs

"How many people come to our archives every day to consult the archives every day? Since the construction of the clean and honest organs, what are the convenient measures have you added in terms of archives services?" Recently, the Discipline Inspection and Supervision of the Discipline Inspection Commission of the Jinshui District Discipline Inspection Commission of Zhengzhou City City The group conducted research and supervision of the construction of a clean and honest organs in the supervision unit.

Since the launch of the cleanliness construction work, the disciplinary inspection and supervision team has adhered to systematic planning and overall promotion, closely combined with the supervision unit's own functions and responsibilities, based on his own post and highlighting the focus. The construction and implementation measures with highlights. At the same time, we regularly conduct research and supervision of comprehensive supervision units, understand the promotion of the integrity construction in various units, put forward clear opinions, strengthen supervision reminders, and promote high -quality implementation of the construction of clean and honest organs.

For example, in response to the cleanliness construction of the Jinshui District Archives, guide them to pay close attention to the service links of the people and the people, and to create a "integrity" of the "clean file affordable life". Promise, standardize service behavior, standardize service standards, and deepen the archives to consult the "run once once". Guide and encourage staff to bright standards, light identity, and promises, compare skills, comparison services, and reputation, motivating staff to strive to create brand windows, service macroscopic work, and strive to create a high quality, service, business, and strong ability work. Team. Further optimize the service process, adjust the setting window settings, arrange special personnel guidance, equipped with paper, gloves and other items to meet the personality needs of the masses, and create a warm and pleasant service environment.

In late July this year, an 84 -year -old gentleman pushed the disabled daughter to retrieve personal wedding files for litigation divorce. When the staff saw that the old man was old and was inconvenient to move. His daughter was suffering from disabilities, so he took the initiative to guide the old gentleman and his daughter to sit on the sofa of the lobby, and to review, register, and transfer the files next to them until they put them on the side of them. The file is handed over to the old gentleman's daughter. In the end, one of the two staff members helped to push the wheelchair and the other to help the old gentleman, recruit taxis and send them to the car, and clearly informed the taxi driver old and his daughter's destination. The old gentleman has repeatedly expressed "gratitude" for the patience and thoughtful service of archives staff.

The Jinshui District Archives has continuously provided high -quality and efficient file check services to the masses by creating a "low -file parental life" clean service brand. Since this year, a total of 4680 people visited the audience, 365 people accepted online, and the 5712 volumes of the archives were inspected. ), The accuracy of the entire museum file check is more than 100%, and the mass satisfaction rate is 100%.

"Strengthening the construction of cleanliness agencies is an important task and work starting point for promoting clean and gold water construction. Next, we will further strengthen daily supervision and inspection, guide and supervise units to do real basic work, create characteristic highlights, and continuously enhance the effective effectiveness of the cleanliness agencies of supervision units. , Welcome to the 20th National Congress of the Communist Party of China with actual actions, "said the main person in charge of the disciplinary inspection and supervision team.

(Chen Fei, a reporter from the Henan Legal Daily Reporter Wang Yuanyuan) ⑪

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