Shaanxi Yitong display abnormalities?You can solve it like this!【959 Reminder】

Shaanxi Yitong

It is already a must -have for Shaanxi people to enter and exit public places

In this situation

One -yard display is undoubtedly a great inconvenience

What should I do if the one -yard is displayed abnormal?

1. Code color abnormal?

Shaanxi One Code "My Customer Service"

Display the color of the code abnormal, but if there is no immune -related situation?

The first solution is to log in to Shaanxi Yitong. Choose "My Customer Service" in the upper right corner → click on the appeal → select "Code Color Complaint" → Fill in the information truthfully and add a screenshot of the itinerary. The information is verified.

The second way is to call Xi'an 12345 service hotline to transfer the problem of manual customer service. When you wait for the transfer, you may have a queuing phenomenon. Please wait patiently.

2. The results of nucleic acid detection are not consistent with the actuality?

Log in to one code in Shaanxi, select "My Customer Service" in the upper right corner → click on the appeal → select the "nucleic acid test results appeal" → truthfully fill in the nucleic acid detection agency, nucleic acid sampling time, nucleic acid result time, nucleic acid result and upload test report → submit.

3. The pop -up window prompts not to conduct a large -scale nucleic acid screening of all members.

Consultation can be called to call the pop -up display area for consultation

If nuclear acid has been made, but this type of pop -up window still appears, you can call the consultation phone displayed on the pop -up window. After reflecting the problem, the staff will solve it for you. Inquiry.

If you have any other questions about Shaanxi, you can call for consultation at any time, and the staff will be online for 24 hours. If the phone cannot be connected, you can wait a little bit.

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Source: Western Net

Edit: Xiaoshan

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