Chengdu: Online tax busy service continuously file

On September 1st, Chengdu's new coronary virus pneumonia's epidemic prevention and control headquarters issued a notice on conducting full -member nucleic acid testing in the city. From September 1st to September 4th, the whole nucleic acid test will be carried out throughout the city; from 18:00 on September 1, all residents are the same as home.

Faced with a new round of epidemic, the Chengdu Taxation Bureau of the State Administration of Taxation firmly grasped the people -centered development ideas, and in accordance with the requirements of high -efficiency overall epidemic prevention and control and taxation work, to launch measures such as remote counseling, non -contact taxation, and remote help. Ensure the continuous file of tax payment services, and promote tax -related measures to be inspected and improved in the epidemic prevention examination.

"Hello, I just received a text message notification from the Taxation Bureau to open the 'remote gang -office' service. The notice said that because the epidemic could not be submitted to the site, I could handle it remotely online. What should I do?" September 2nd, on September 2nd, Pu Ji, a tax personnel at Libao Insurance Co., Ltd. Chengdu Longquanyi Branch, had telephone to consult the "remote gang" business early in the morning.

Under the patient counseling of the staff of the Tax and Fee Service Support Center of the Longquan District Tax and Fee Service Support Center in Chengdu, Pu Yan submitted an application for adjusting the payment period of the stamp taxation application through the Sichuan Taxation Bureau's CIA Interactive Platform. "Fast, not door -to -door, very convenient, 'remote gangs' is a touch of warmth under the epidemic, and the service experience is as good as ever." Pu Yan said.

"Remote Gang" is a tax service measure launched for special circumstances such as epidemics. After the taxpayer's payment is submitted to the Sichuan Provincial Taxation Bureau's promise interactive platform, the background staff of the tax department will help handle related matters, so that the taxpayer's payment can be handled in the tax service office without leaving the house. Taxation business.

In order to guide the taxpayer's online office, handling, and self -service office, Chengdu Taxation issued the "non -contact" tax payment initiative such as the WeChat public account, the promise interactive platform, and the tax company contact group. As of 17 o'clock on September 2nd, 3 batches were reminded to send "non -contact" taxation through the promise interactive platform, covering nearly one million taxpayers.

Chengdu Taxation also conducts remote counseling through public consultation telephones and Zhengjie interactive platforms, interprets tax reduction policies and measures from taxpayers, understands taxation and fees, and ensures that the phone is connected, online questions are obtained, and multi -channel answers can be answered. allow. As of 17 o'clock on September 2, the city's tax system has received a total of 1,156 telephone consultations and 935 remote counseling.

Reporter Zhu Siyang

Picture Municipal Taxation Bureau

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