Gaoli Street: The level of public affairs opens up and raises the hotline "Lianxin Bridge"

Government service hotline is a direct manifestation of the work of the masses in the street, and it is a "barometer" that observes the people's conditions. Gaoli Street has always regarded the handling of government service hotline as an important starting point for serving the people. It has improved the level of government affairs openness through the hotline, and continuously enhances the sense of gain, happiness, and security of the masses.

Persist in high promotion

All parties "together"

Treatment of government service hotline as a "satisfaction of the door", regularly hold a dispatch meeting, dispatch the relevant case handling and subsequent follow -up situation one by one, and discuss the problems encountered during the processing process. Establish and improve the work mechanism of "the main leaders personally grasped, in charge of the specific leadership, and the functional departments cooperate with the cooperation" work mechanism. Council.

Optimize processing process

Service efficiency is "high"

Adhering to the style of "strictness, real details and fast", make good use of the "three meetings" system, continuously improve the work mode of "undertaking diversion+time limit processing+tracking implementation+summary archive", and optimize the heatline processing process. Focus on improving the quality of service, carry out business knowledge training with the Gaoli Lecture Hall as a carrier, improve the soft power of street staff from the aspects of processing procedures, response discourse, and service attitude, improve staff's government service capabilities, and strengthen the hotline service brand.

Strengthen source governance

The problem solves "early"

Do a good job in the combination of hotline processing work and police assistant, "La Temple" and the village -level "Five Old" service teams to unblock the masses' demands and express channels, make full use of the grid management model, so that the masses can find people, reduce people, reduce Number of village -level dispute hotlines. With the public work of government affairs, starting with the discovery and solution of the sexual problems, the conflict and disputes are resolved before the masses' complaints, and they strive to "do not complains first."

Gaoli Street will continue to use the government service hotline as a breakthrough, explore work ideas, study and solve strategies, solve and implement the demands and implementation of each one who send each door, and make every effort to improve the satisfaction level of the masses.

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