Rizhao's first batch of 20 government service experienceists attended the job

On September 2nd, the first batch of government service experience artist appointment ceremony was held. Twenty experienceists were composed of "two representatives and one member", democratic parties, industry associations and business associations, and enterprise representatives.

It is understood that in order to inspect the quality and efficiency of government services from the "demand side", comprehensively and accurately understand the difficulties and demands of enterprises and the masses, and improve the standardization, standardization, convenience, and digitalization level of government services. Based on the service "Listening to the Voice and Walking Process", innovation has established a "government service experienceist" mechanism. The hired experienceists can work on the field of the government service hall at all levels, online services online on the government service network, and conducting public opinion surveys. From the user perspective, immerse the whole process experience service process.

Not only has experience, the government service experience artists will also rely on their own social experience and experience, as well as the needs of the industry in their industry to conduct professional "finding faults" and "stabbing", find out where the business is "blocked", where the "card" is, "difficulty in" difficulty, "difficulty "Where is the government service environment and advice and suggestions, and promotes the" big improvement "of government services through the" small incision "of user experience and" big changes "of the business environment.

In order to truly give full play to the role of the "think tank" of the experienceist, the Municipal Administrative Examination and Approval Service Bureau also specifically formulated the "Rizhao Municipal Government Service Experience System", which clarified the selection method, experience method, and results of the results. The closed -loop working system of the problem -handling problem -evaluation results "incorporates the problem disposal into the government service hall (window) star management assessment, and take the overall improvement of the overall improvement.

For the optimized service "golden ideas" proposed by the experience artists, the bureau will be included in the management of "innovative accounts", rolling and continuous promoting reform and innovation forward, and truly "good words" will become "real moves", helping our city to build The first -class business environment, brighten the "Sunshine Speed" government service brand. (Reporter Jiang Yueyang intern Li Yan reported)

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