The Guangzhou Transportation Department settled in July 12345 Transfer to the Internet Effective Complaint of 131 Casino Effective Complaints

Author:Guangzhou Daily Time:2022.09.06

Recently, the Guangzhou Transportation Department released the management and monitoring information of the operation management of the Guangzhou online car market in July 2022. The testing information shows that in July, Guangzhou issued the "Online Reservation Taxi Transportation Certificate". In addition, in July, the Guangzhou 12345 transfer network car rental passenger complaints were set up in the competent department of transportation in Guangzhou, 49 complaints of the "poor service attitude" category, accounting for nearly 40 % of the total number of effective complaints.

In terms of market size, as of July 2022, there were 88 online car rental platforms in Guangzhou in accordance with the law; 13,4697 "Online Reservation Taxi Transport Certificate" issued a month -on -month increase of 3,219. At present, the permission status is still effective in the "Online Reservation Taxi Transportation Certificate". There are 49,164 vehicles in active online vehicles this month; 18,4025 are issued "Internet Appointment Taxi Driver Certificate", an increase of 1518 month -on -month, and a total of 145 this month. The "Online Appointment Taxi Driver Certificate" was canceled, and the current license status is still effective for the "online appointment taxi driver certificate" 18,2346.

In terms of law enforcement supervision, in July 2022, Guangzhou's traffic law enforcement department established a total of 199 related violations of online vehicles, including 169 violations involving online car rental platforms, including 125 violations of online car rental platforms, unlicensed online car rental 29 illegal and 15 drivers of online ride -hailing were violated. There are 29 unlicensed vehicles engaged in operating violations, accounting for 14.6%of the total number of violations related to online vehicles.

In terms of service complaints, in July 2022, the competent department of transportation in Guangzhou set up a total of 131 online car passengers who were transferred to the 12345 government service hotline in Guangzhou. Among them, there were 49 complaints of "poor service attitude", accounting for 37.40%of the total number of effective complaints.

Text/Guangzhou Daily · Xinhuacheng Reporter: Lu Mengqian Title Picture/Guangzhou Daily Client Data Map Guangzhou Daily · Xinhuacheng Editor: Lin Jing

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