"Refund for customer service" fraud routine is deepened by the elderly insurance

Newspaper (Reporter Guo Huan Correspondent Tang Beni) Recently, Grandma Wang of Xian Tao, Hubei came to Zhongxing Nancheng New District Sub -branch to ask for a transit business of 800 yuan. After the staff verified the business use to the customer Fraud and timely prevents property loss.

It turned out that Grandma Wang recently learned to play smartphones. A few days ago, she just learned to buy a few bags of rice on Pinduoduo, and soon received a phone call that claimed to be Pinduoduo customer service, saying that the rice she bought had quality problems, so she sent it temporarily No goods, the trouble caused by this will give Grandma Wang a certain amount of compensation, but she must first pay a deposit to the designated account to ensure that the payment account is used by Grandma Wang himself, and the deposit and compensation will be returned to her afterwards Essence The staff immediately caused alert to hear, and then reported to the president of the outlet.

In order to further verify the situation, the staff guided the elderly to call themselves to claim to be Pinduoduo customer service to verify the authenticity of transferring to account staff. On the phone, the staff questioned the "customer service". The "customer service" supported that I could not answer and then hung up the phone. Grandma Wang realized that she was almost deceived and thanked the staff of the outlets.

The Bank of China Nancheng New District Sub -branch here reminds everyone that the refund return is usually initiated by the buyer. The formal refund and return will be refunded by the original road of payment channels. There is no need to provide a bank card number without the need for buyers. The verification code will not be requested, and it will not be used as a guise to induce them to download various online loan software loans. Once you encounter keywords such as "XX customer service", "add QQ or WeChat", "send link", "real -name verification", "send verification code" and other keywords, please increase your vigilance! Enhance self -protection awareness and beware of falling into the fraud trap.

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