The beautiful environment and happy life jointly create the "five -step work method" of the Housing Management Bureau's innovation

Residents found that the glass glass of the community unit was damaged. When traveling, it was proud to report to the property company that the staff of the property company received the information after receiving the information. The problem has been recorded and will be dealt with as soon as possible. But a month and two months passed, and the broken glass was shook on top of his head, and the residents still worked out. I went to the property company to consult the progress many times and complained to the community neighborhood committee. After receiving the complaint, the community neighborhood committee talked about the property manager, the property manager reported to the regional company, and the regional company was transferred to the engineering department. The company's project funding is the annual budget system. The expenditure beyond the budget funding must re -apply for approval from the company. Finally, I transferred to the director of the industry committee. The director of the industry committee attaches great importance to the safety issue, but it can involve money and not be alone! Immediately convene a meeting of the industry committee to prepare for the problem. The meeting discussed that the amount is too small. It is not necessary to use maintenance funds. Didn't the property company transfer public income such as advertising fees, setting up stalls, and parking fees to public accounts! In order to replace the rupture glass with public income, the new problem came again. The industry committee found that the "Industry Committee Work Rules" of the Community stipulated that the use of public income to repair public facilities need to hold a resolution of the owner's meeting. Regulations ... still stipulate!

After walking around for a few months, did the residents "urgent, difficult, sad, and hopeful" solved? No! How to solve it? Process ... Although changing the glass is a trivial matter of hundreds of yuan, it can involve public affairs and public facilities and equipment in the community. All participants in the links have their own superiors and workflows. Although everyone wants to solve the problem, no one has no one. solve.

The problem of "urgency, difficult, sorrow, and hope" about such residents has always been the difficulty and pain points in grass -roots governance work. The Housing Management Bureau of Wuhan Donghu New Technology Development Zone actively discovered problems in the work, faced problems, analyzes problems, and solves the problem innovative ideas. After investigating multiple dimensions and multiple communities, it will be found:

I. The daily tasks of the community are complicated. There are no personnel responsible for public affairs involved in the community. When encountering difficult problems, they report to the streets for work for the first time.

2. The financial system of most property companies is the annual budget system. If the budget declaration is not made at the end of last year, it is necessary to report to the head office for approval. In the context of the group's operating indicators and profit margins, the project manager has changed frequently. Under the background of the population structure and customs of the community, you cannot better cooperate with the community and the liaison industry committee to serve the owners.

Third, the "Rules of the Lishes" of many communities, "The Working Rules of the Industry Committee" and "Owners' Rules" belong to the old version of many years ago. It is no longer suitable for the implementation of public affairs of the community, and the problems of strong response to residents cannot be effectively implemented.

In response to this status quo, the Housing Management Bureau of Wuhan Donghu New Technology Development Zone will hold a special meeting of "Beautiful and Happy Life Co -creation" in the next step. The small things in the living environment of the front and houses of the house are the entry point. The specific actions of the "community party organization cubic case, the people's selection plan, the property company, the industry committee, and the co -construction unit" gather The governance and co -creation, stimulating the people's active participation, with the goal of resolving the demands of the people.

Create a beautiful and happy life.

The specific work is as follows:

1. Interviewed residents of the community to collect and summarize the suggestions of residents' improvement in the living environment of the community;

2. On -site surveys based on the population structure and the building characteristics of the community, experts demonstrate and refine, and designed community attribute cultural business cards based on residents' participation and experience.

3. Use the community service center+community public space for transformation of the living environment, list the list of transformation plans;

4. Organize communities, industry committees, property companies, and co -construction units to hold a launch conference to claim and implement the project list in stages.

5. In accordance with the principle of "who serves and who evaluates", mobilize the masses to establish the entire process evaluation standards and evaluation mechanisms, evaluate and feedback the project construction and activities, and continue to promote the improvement of work and satisfy the masses.

The Housing Management Bureau of Wuhan Donghu New Technology Development Zone, guided by the "Notice on the Pilot Work of the Pilot Work on Carrying out a Beautiful Environment and a Happy Life" issued by the Provincial Party Committee and Provincial Government, and practiced the people -centered development ideas, and took a good new era. The party's mass line is based on urban and rural communities as the basic unit to improve the small things that improve the people around the masses and the future of the houses of the house. The urban and rural social governance system that is horizontal to the edge, co -construction, co -construction and sharing "is the goal. With the path of decision -making, development, co -construction, co -management, effect sharing, and sharing of results, adhere to the leadership of party building, the main body of the masses, adhere to local conditions, classification, and classification. Shining, adhere to the pilot first, advance steadily, carry out in -depth creation of a better environment and a happy life, enhance the people's sense of gain, happiness, and security, to build a strong driving force for the establishment of a new development pattern in the country, to achieve co -construction and co -construction and co -construction Governing and sharing and jointly create a new situation of a beautiful and happy community.

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