Huaibin Government Services drove to "Highway"

Henan Daily Client reporter Hu Dacheng Henan Daily All -Media reporter Yang Jingjing Correspondent Zhu Si Yuyu

"Previously, the officer had to fill in the relevant information to apply for a construction license. After submitting the application materials and passing the review, we would print it out. When the business is busy, the person who needs to wait in line in the window for a long time." September On the 8th, Cheng Li, a staff member of the Housing and Urban -Rural Construction Bureau of Huaibin County Government Service Center in Xinyang City, Cheng Li, a comprehensive acceptance window staff, told reporters, "Now, the staff submits materials and printed themselves within 10 minutes after review. Our service efficiency has also improved significantly. "

In response to the mainstream trend of the country's call and compliance with the development of the market, the county made full use of information technology methods to build a set of fair, open, open and convenient online government service system with the help of the Internet's excellent carrier platform. In recent years, with the promotion of the "three episodes and three in place" work, the window and government service matters in the county's government service center lobby have also increased, from 568 items in 2016 to 2180 now.

"Internet+Government Services" integrates practical functions such as online processing, online supervision, online consultation, and online services. On the one hand, it saves a large human resources cost for government management. The transition of information running is reduced to reduce the complicated government affairs processing procedures, and improve the efficiency of the service of both parties.

However, with the increase in online handling business volume, the Hall of the Government Service Center has higher requirements for various software and hardware facilities and equipment. In order to enhance the convenience of the enterprise and the convenience of the masses and provide more and more high -quality services for enterprises and the masses, the government service center combines the actual situation of the hall to increase scene self -service in the lobby. , Enterprise Satisfaction Intelligent Return to Visit Robotic Service Equipment, creating a multimedia conference room, online experience area and other all -media intelligent service areas, promote network line transformation and upgrading, add multiple switches, build a network of access, convergence, and core trinity networks The system, supplemented by security technical measures such as firewalls to build a more secure, reliable, fast, and convenient network highway for the lobby data circulation, providing the general public with a better and efficient service experience, so that enterprises and the masses can obtain government information information The platform is more diverse, the channel is smarter, and the service process is optimized.

"The urgent enterprise is anxious, I want to think about the masses. In recent years, our county has always adhered to the" enthusiasm of enthusiasm, intimately serving the people's "service concept, doing a good job of corporate people, and being a good masses '" maiden family', winning enterprises and and winning enterprises and enterprises and The masses' unanimous praise. Next, our county will continue to reform and upgrade again, creating the 'soft environment' on the Xiaokang Road to provide more convenient and better services for more enterprises and the masses. "The director of the county government service center Chen Fang said.

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