State Grid Silver Power Supply City Branch: "Mid -Autumn Festival" to protect the true love of the power to warm the people's heart

The Mid -Autumn Festival is near. In order to ensure that the majority of users in the jurisdiction of Baiyin City have reunited, bright, and assured of the Mid -Autumn Festival, the Urban Power Supply Branch organized a safe -use electricity inspection and high -quality service activities before the festival to ensure the safety of Mid -Autumn Festival electricity.

Careful operation and maintenance, the equipment health is guaranteed

"10 kV 129 线 线 线“ ““ to the 16th to 16th pole knife gates, lines and equipment running normally, meet the requirements of safety and electricity. "On September 5th, employees of the operation and maintenance class of urban branches shuttled through the power distribution line in the jurisdiction Between the special patrols and infrared temperature measurement of the lines and equipment in the jurisdiction, and comprehensively start the Mid -Autumn Festival and National Day double -festival electricity guarantee mode.

The branch secretly deployed and arranged as soon as possible, and formulated a "double -festival" electricity preservation and high -quality service work plan. It adopted "three strengthening" measures to implement the "double festival" power supply supply work. Strengthen the operation and maintenance management of equipment, conduct a comprehensive and detailed inspection inspection of the routes and equipment jurisdiction, and according to the differentiated characteristics of the period of electricity and load, organize personnel to conduct night inspections and infrared temperature measurement, and focus on the equipment and lines within the peak period of night power consumption. Parade the rods and comprehensive inspections, organize and analyze inspections and testing records, establish a sound defect, and report the hidden dangers of the existing defects in a timely manner. Strengthen the drill of the emergency treatment plan, find out the weak links, ensure the rapid response of the failure of the failure, and immediately deal with it, and continuously improve the ability of operators to deal with the discovery, analysis, research and judgment, and disposal of operators. ", Ensure that the power grid equipment runs safely and reliably. At the same time, do a good job of duty arrangements during the festival, implement a 24 -hour leadership leading system, serious duty discipline, standardize the order on duty, reasonably arrange the supply of repair personnel, vehicles and repair supplies, and make every effort High -quality service work.

In addition, continuously strengthen the safety of electricity and service during the festival, and vigorously promote the online national network app, popularize online payment methods, and safe electricity usage knowledge through the street publicity and on -site visits; further standardize the management of business window service personnel. The service parts are accepted, everything is echoed, and it is implemented to ensure that high -quality services during the holidays are "not discounted."

Rely on the service, the direction of peace of mind is stable

On September 4th, Guo Wei and Wan Yingpeng, the marketing class of the branch of the branch, came to Hao's Carbon Fiber Co., Ltd. in Gansu to conduct inspections on key enterprises and important users under the jurisdiction of the team's jurisdiction. The form of publicity "dual service sends" Xinxin Pills "to customers, helping the enterprise to produce" full grid "during the festival.

The branch took the initiative to conduct on -site visits to large customer activities, understand the customer's production and operation status in the form of visiting, solicit their opinions and suggestions, actively coordinate and solve the power consumption problem faced by the enterprise, tailor -made rationalized electricity solutions for customers, and timely timely, timely, in time Acceptance business and actively publicize related power regulations and policies.

At the same time, the "zero distance" power supply service is provided, and the quality and efficiency of power supply services will be used as the focus of the year's work. Establish a coordination and docking working mechanism for the construction of the distribution network, and follow up the progress of the construction of the park in a timely manner to ensure that the construction of the park and the power grid construction will be carried out simultaneously.

Into the household, the festival is warmer in the Mid -Autumn Festival

"Uncle Wang, your children do not come back in the Mid -Autumn Festival. What are the situations in the use of electricity? You call me in time. This is our contact information." On September 5th, the branch organized the party member service team staff to come to the door to serve the stay. elder.

According to the structural characteristics of special customers and family personnel and the needs of electricity service, the branch carried out differentiated extension service activities in two groups. A set of service teams focusing on the old people who have high age and use the inconvenience of using the elderly mobile phone online electricity bills to solve the problem of anxiety and worry about the elderly's electricity payment. Another group of key customers with inconvenient operations, carried electrical materials such as leakage protectors, protective cover lines, to solve the problem of anxiety and anxiety of the safe use of disadvantaged groups.

In the next step, the branch will take the Mid -Autumn Festival to protect power supply as the primary task, strengthen equipment operation and maintenance, eliminate shortage of shortage, and the construction of agricultural network projects, etc., and use high -quality power supply services to protect and harmonious Mid -Autumn Festival. (Yan Jie Lu Jianguo)

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