Mid -Autumn Festival Night Dialogue with Police Director of Jinan: 549 Police in one hour, he heard "Ding Ling Bell" and he was highly nervous.

"Hello, Jinan 110, the work number 1213."

At 8 pm on September 10th, the 110 command center of the Jinan Public Security Bureau was brightly lit, and the phone calls came one after another. On the Mid -Autumn Festival on the Mid -Autumn Festival with the lights and reunion of the family, another group of people are guarding this peace.

It can be close to 800 calls a day when you hear "Ding Ling Bell" and you are highly nervous

A computer, a telephone, a standard Mandarin, a fast response mechanism ... This is not the work site of the company's customer service department, but the daily life of 110 police officers.

Wang Yudan, 33, has spent 12 spring and autumn at the 110 Command Center, and is a senior neighborhood. For the first time, she came into contact with 110 workers, but it was an alarm more than ten years ago.

"Once the neighbors were fighting, I was particularly scared. I called 110 when I didn't know what to do." Wang Yandan told reporters that although it had passed for more than ten years, she faintly remembered the gentle voice of the sister who answered the phone at the time, " At that time, I was in a state of crisis, panicked, and the younger sister on the phone asked me with a gentle and careful question. I remember that I was incoherent at that time, and I didn’t remember what I said, but I hung up, but I hung up. After the phone, the police arrived at the scene, and the dispute was soon dealt with. "

"When there is no way, the phone call is like the last life -saving straw. After experiencing, we can understand the importance of 110." Wang Yandan told reporters that after feeling the significance of this job, a seed was buried in her heart. Get off.

"It wasn't until I was sitting in front of the phone that I really felt the responsibility of being trusted by the masses." Kung Fu was reluctant to have a careless person. After his own efforts, Wang Yudan finally joined the 110 command center, but at the same time, she was on her body. The burden is heavier.

"I didn't expect that 110 was so busy." "Busy" is the most intuitive feeling of Wang Yudan after starting to work. "On average, you can receive nearly 800 calls a day. ","

After 12 years of workman, Wang Yudan adjusted all the phone ringtones at home into a song. "It may be a professional habit. When I hear the ringtone of the Dingling Bell, I will subconsciously enter the high -pressure state, and I immediately answer the phone. All the bells are adjusted into cheerful songs. "

The Mid -Autumn Festival will protect the reunion nights of the people in Jinan

9月10日中秋佳节，就在无数市民沉浸在与家人团聚的幸福当中时，济南市110指挥中心统计，截止到10日晚9时，当天已接到8200余起警情，仅晚8时Within 9 o'clock an hour, 549 alert.

Wang Lin, deputy director of the 110 Command Center of the Jinan Public Security Bureau, told reporters that as of 9 pm, the society in Jinan was stable as a whole. Because the masses are more pleasant during the festival, the probability of disputes is relatively small, and the situation of the police is relatively stable.

Wang Lin is an old policeman with the work experience of 110 command center in 19 years. In his words, "I have done every job here." On the New Year's Day, he has been accustomed to him for a long time.

"Spring Festival, Mid -Autumn Festival and other holiday duty are normal for us. Although sometimes I see photos sent by family groups a little lost, they will be diluted by work and leadership." Wang Lin said.

The reporter saw in the command center lounge that the municipal bureau prepared different types of fruits and moon cakes of various flavors for the first -line police during the holidays. Qiu Wan picked a five -kernel stuffing. After working for two years, the Mid -Autumn Festival is still on duty. "

Unlike Wang Lin's stability, Qiu Wan seemed a little excited. "In the past years, he spent Mid -Autumn Festival with his parents. He spent this year with colleagues. With so many people, it will definitely be very different."

"Although today is the Mid -Autumn Festival, but compared to going home for dinner, my work now is more meaningful." Qiu Wan told reporters that she had changed a lot during the two years of working in the command center. "I might be more self before, but now I will be more responsible and more mature."

Speaking of mature reasons, Qiu Wan said that he would encounter various things in the command center and even often beware of psychological counselors. "Once I received an alarm from a little girl, she said that her parents divorced and lived with my grandparents. On the day of the 28th month of the lunar month, she quarreled with the elderly and ran out alone. I felt her thoughts from her words. Just trying to ask her position. The little girl refused to tell me that I could only chat with her, try to delay time, and find the opportunity to ask the location. "

After a few minutes, ten minutes, and twenty minutes, Qiu Wan listened to the little girl to talk about grievances. At the same time, she also analyzed useful information as much as possible through the speaker sound of the phone, the sound of the bus station, and so on.

"Although it looks long for more than 20 minutes, at that time I always analyzed her position very much, tried my best to put her position, and wanted to save her, and I felt the time passed quickly." Qiu Wan said, Fortunately, the little girl did not choose to commit suicide in the end, and chose to go home under Qiu Wan's persuasion.

"I was still afraid after I hung up the phone. In case I didn't persuade it at the time, she may not be there." Under various alarms, Qiu Wan was more determined to join the 110 command center. "This is a very hard but very fulfilling job. "Wang Lin said that trust is a kind of power.The window, a bridge, and a road must ensure the reunion night of citizens in special days such as the Mid -Autumn Festival.

Source: Poster News Editor: Lu Bing

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