Xinxiang City released recently on the spot of the 12345 hotline announcement on site.

On September 12, the reporter learned from the city's 12345 government service hotline center (hereinafter referred to as "12345 hotline") that according to the municipal government's work arrangements, the relevant person in charge of the Municipal Development and Reform Commission, the Municipal Medical Insurance Bureau, and the Municipal Cultural Tourism Bureau The 12345 hotline will be answered on September 20, 22, 27, and 29. At that time, the majority of enterprises and the masses can inquire about related issues.

The acceptance scope of the Municipal Development and Reform Commission is opinions, suggestions, and complaints on the development and reform of fixed asset investment and price management. The scope of acceptance of the Municipal Health and Health Commission is opinion, suggestions, and complaints in the field of medical and health. The acceptance scope of the Municipal Medical Insurance Bureau is the opinions, suggestions and complaints on medical insurance -related businesses such as medical insurance, urban and rural residents' medical insurance. The scope of acceptance of the Municipal Cultural and Tourism Bureau is cultural, tourism and other opinions, suggestions, and complaints.

It is worth noting that this acceptance method is limited to telephone answers and does not receive visitors. Calling beyond the scope of acceptance will be processed by the 12345 hotline. Due to the large number of calls, the request that the person in charge of the interview unit fails to answer will be treated in detail by the 12345 hotline talked personnel after detailed records. In addition, during the interview period, if the personal information of the caller requires confidentiality processing, the leader's answer will not be transferred. After the staff of the 12345 hotline records the detailed records, it will be handled according to the normal procedure.

(Reporter Cui Jing)

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