good news!Enping City Administrative Service Center was evaluated by Jiangmen City -level "benchmarking hall"

In recent years, Enping City has closely followed the theme of economic development, further simplifying administration, and accelerating its administration, taking services as the starting point, continuously improving service facilities, optimizing the environment of the municipal administrative service center hall, and striving to improve the quality of government services, and promote the continuous optimization of the city's business environment. Enping City Administrative Service Center was rated as the "2022 Jiangmen Municipal Government Services Benchial Hall" and "2022 Guangdong Province (district) -level benchmark training government service center".

The Municipal Administrative Service Center was completed and external services in 2012. After the expansion of the office in 2015, the total construction area was 11,456 square meters, and the office hall was about 6,000 square meters. It was put into use in December 2017.

"One -door, one -network" government service reform

Hardware construction

Pay attention to the scientific and reasonable functional layout. Each floor has a window service area, a self -service processing area, a consulting and guidance area, a resting waiting area, a complaint mediation area, a volunteer service area, a maternal and infant room, a blind lane, barrier -free parking space, barrier -free elevator elevator , Cabin -free bathrooms such as barrier -free facilities.

Service optimization

The staff of the window is uniformly dressed to achieve the civilization of the "Internet + Government Services" approval service, set up a "one window", "one window access" special window, and start the enterprise to achieve one day. Provide online and offline appointment services, and implement atmosphere of "delay service", holiday "not snoring" and "5+X" rest reservation services. Carry out commercial registration reforms and real estate tax evidence to carry out commercial registration reforms such as "Internet+Intelligent Approval" and "WeChat+Intelligent Approval".

Online application digital intelligence

Promote the use of the "Guangdong Series" mobile service, set up a 24 -hour self -service area to allocate self -service terminal equipment such as government services, police services, and public services. All administrative villages in 11 towns (streets) in the city have all installed and used the "Yuezhi help" government service self -service aircraft to make enterprises and the masses feel the changes in the business environment. The people's sense of gain, satisfaction and happiness are more sufficient.

Experience the "Yuezhi help" government service self -service machine

Service concept

Take the initiative to find a problem, set up a "unsuccessful thing" to reflect the window, and specialize in the "unwanted", "difficult to do", "difficult", "unable to do" that companies encountered in the process of doing things in the process of doing things. If you solve it, send a "work order" to the relevant units and require the feedback results within two working days to allow the masses to do things without running and help.

"Can't do things" reflects the unveiling of the window

In the next step, Enping City will continue to work in accordance with the work ideas of "playing service cards, taking innovation roads, and fully improving the quality of government services", with the goal of creating a provincial benchmark government service center, increased the reform of government service services, explore more convenience measures of convenience measures , Continuously improve the construction of software and hardware, improve the internal management mechanism, and strive to make the administrative service center a comprehensive government service platform that promotes economic development.

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