Hefei's ability is "very high"!The top 4 consecutive years!

News Abstract:

Recently, the Electronic Administration Office of the State Council commissioned the third -party survey and evaluation of the Central Party School (National Academy of Administration) to complete all the work, and the "Provincial Government and Key City Integrated Government Service Capability Survey Report (2022)" was officially released Essence

The report shows that Hefei ’s integrated government service capabilities are“ very high ”and at the same level as Guangzhou, Shenzhen, Hangzhou, and Nanjing. In the sub -item assessment, Hefei performed well in the evaluation of service formation, matters coverage, and guideline accuracy, and was rated as "index lead (top 10) regions".

This is no longer the first time in Hefei government service work. The reporter learned from the Municipal Government Service Administration that Hefei has ranked among the best in this evaluation for 4 consecutive years.

How is "very high"? In recent years, Hefei has deepened the "decentralization of service" reform and optimizing the business environment, focusing on the overall service, supply services, innovation services, precision services, and collaborative services of government services, and promoted government services from "can do it" "Transition.

"Three Chemical Reforms"

Juli optimize the business environment

In August of this year, some companies reported that after handling the procedures for changes in the enterprise, it was also necessary to go to tax, provident fund and other departments to go through relevant procedures, which was very inconvenient. Combined with this situation, the service window of the Municipal Administration Services Bureau involved in the enterprise service window actively acts to actively connect the municipal market supervision, taxation, social security, provident fund and other departments, open up the "One Netcom Office" procedure, and realize the online access to the enterprise change procedures.

When the enterprise applies for changes in the "One Netcom Office" platform, when changes such as the name of the name, the legal representative, and the scope of business, the system automatically shared the information of the company's change to the relevant departments of taxation, social security, and provident fund, to maximize the promotion of information resource sharing of information resource sharing The integration and optimization of each service link has been achieved, which has greatly improved the service efficiency of enterprise changes.

G60 Science and Technology Corridor Nine City "One Netcom Office" comprehensive service window (data chart)

In recent years, Hefei Juli Government Service has standardized, standardized, and facilitated government service. With smart services as the lead, intimate services are followed, and in -depth integration of online and offline is strengthened. Promote "one code", improve the "one -picture office", promote "handling at any time", expand "multi -end office", expand the "smart office", explore "off -site office"), promote government services "Easy to do" change. The "7 × 24" hours of government service halls were constructed in the city and county levels, and the intelligent comprehensive service all -in -one machine was configured. The government services settled in the "Yangtze River Delta Government Service Map" were 138,000 and 2575 venues. The average commitment of government services in the city was compressed to 2 working days, and the average application materials were reduced to less than 2. The online handling rate was 99.95%, and up to 100%of the offline running per offline.

Hefei City 7 × 24 hours of government service hall (data map)

"Change two as"

Dingge service enterprise

"Influenced by factors such as the new crown pneumonia's epidemic and environmental changes in operating venues, there are some difficulties in business operations, but they are reluctant to cancel. We want to rest for a break before continuing to operate. Hefei Co., Ltd. has successfully handled the break registration business, pressed the "suspension key", recuperated, and "restarted one click" when the time was ripe. In recent years, Hefei has withdrawn the market subject as an important part of the life cycle. It has continued to deepen the simple cancellation of registration reforms.

According to the spirit of the province's "one change and two as" meeting, Hefei City fully implemented the weekend rotation system in the city's government service system, set up a service window involved in the enterprise, and reflects the window of "unable to do things". "), Sincerely serve the enterprise and the masses, do the need to be in response, do it immediately, and do it, and implement the requirements of top service companies and the masses with practical actions.

"Can't do things" in Shushan District Government Service Center (information chart)

In addition, Hefei City also actively broke the "pain point", "breakpoints", and "difficulties", continuously optimized government services, improved the mass service experience, and promoted personal government service matters to the grassroots. "Careful services, do good deeds for the masses, and make good things for the masses.

Data empowerment

Innovative government service supply

In recent years, the development of information technology has developed. New technologies such as artificial intelligence, big data, and blockchain have emerged endlessly. It has provided innovative soil for government services, and also provided strong support for innovative and convenient government services for Hefei.

Where can I consult if I encounter a problem? The Municipal Administration Services Bureau is on the Hefei division station of Anhui Government Service Network, optimizing matters to classify and navigate, enhance smart capabilities, and online intelligent search, intelligent customer service and other systems to realize "asking and knowing", "search and search". A total of 5.9 million intelligent search is provided, and the search accuracy rate has increased from 40%to 90%.

It is necessary to fill in the form one by one? Relying on big data technology, Hefei completed the customization of 211 personalized tables. The masses automatically brought information and licenses when filling in, and strive to achieve "zero reporting and zero upload". In accordance with the standards of "zero original, not seeing" and "one -time submission, one -time business", the whole process of the entire online office and the "one thing" is promoted.

"Intelligent approval" in Hefei helps enterprises to start "one -day settlement" (data map)

The new intelligent handling technology has also brought more convenience to the masses.Hefei fully excavates the big data of government affairs, and through data collision verification analysis, it will realize the automatic acceptance, intelligent review, and automatic settlement of approval.At present, 69 matters including market entities registration, newly settled talent rental subsidies, and advertising cancellation registration have achieved intelligent handling.Text | All Media Reporter Zhu Zhenyu

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Edit | All media editor Wu Qingpei

Produced | "Politics is underway" melting media studio, "Lakeside Point" Rong Media Studio, "French Eye" Rong Media Studio

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