A large number of red ants climbed out of the 19.9 yuan sweater, consumer: refund, spend more than 400 yuan insects

Jimu News reporter Yang Jinying

Recently, Ms. Chen, who lives in Liaoning, bought a lot of affordable winter clothes in an online store. She planned to make an evaluation. Unexpectedly, she opened a 19.9 yuan sweater and climbed out of many red ants. On September 14, Ms. Chen told Jimu Journalists that the store had refunded, and she also spent more than 400 yuan to find someone to come to the door. After that, she might consider moving away from the rent.

On September 8th, Ms. Chen bought several winter clothes in a online store, and the price was around 20 yuan. She planned to make a cheap winter dress evaluation. On the evening of September 12, Ms. Chen dismantled two of them after receiving the goods. She tried one of them. The other 19.9 yuan sweater did not try and put it directly on the sofa.

On the afternoon of September 13, Ms. Chen suddenly discovered that there were several red ants on the sofa. She quickly looked for the source and took each piece of newly bought clothes on the sofa.

Red ant on the clothes

"There are a few red ants on each dress, but when the sweater is shaking, the red ant just falls like rain, it is terrible." The water could not be killed, and she had to stick to the red ant at home with a sticky wool. It took one night to fight with these red ants that day.

After that, Ms. Chen feedback the situation of the red ant's customer service. The other party quickly refunded, but did not admit that the red ant was a problem. The customer service said that his warehouse is on the fourth floor and is a new warehouse, and there will be no red ants.

On the evening of the 13th, Ms. Chen encountered red ants and rights protection online on social platforms. After seeing the online shop owner, he contacted her, expressed apologies, and said that he could help bear the subsequent expenses.

As for the reasons for the red ants in the clothes, the owner of the online shop said that it may be that the previous buyer was mistakenly mixed with the ant eggs when the clothes were returned, and they did not check it. However, his clothes are not second -hand, but foreign trade tail stocks, so the price is affordable.

On September 14, Ms. Chen told Jimu Journalists that she had spent more than 400 yuan to find someone to go to the door, and she might consider moving.

Subsequently, Jimu reporters contacted the customer service of the online store. The staff said that they had apologized for the matter. The boss rushed back to the warehouse from other places that night and ordered the warehouse to check before shipping. The staff also sorted out the warehouse. If there is a problem with the clothes purchased by the customer, contact them to deal with it.

- END -