These customer service "not good" must be vigilant!

01

Refund of customer service for customer service

Scammers pretend to be an e -commerce platform or logistics express enterprise customer service. They lied that the victim's online shopping goods had problems or the loss of express delivery. On the grounds of refund, claim, tax refund, etc. Cracks the victim.

02

Pretend to customer service to cancel account fraud

The scammers pretend to be a customer service of the online loan platform. They lied that the online loan account registered by the victim was not in line with national policies and needed to cancel it, otherwise it would affect personal credit reporting. After obtaining the trust of the victims, the scammer required the victim to extract the account quota and transfer it to the account designated by the criminals to complete the fraud on the grounds of the cancellation of the loan amount.

03

Pretend to customer service to cancel VIP members and agents fraud

The scammers pretended to be a platform customer service, claiming that they had mistakenly upgraded the victim to VIP members, authorized as agents, and handling commodity installment business, etc., and induced the victims to pay the handling fee without canceling the above business, thereby implementing fraud.

04

Pretend to customer service to eliminate bad credit records scam

The scammers pretend to be the staff of the Banking Regulatory Bureau, the bank and other units, and under the guise of the victim's "bad repayment records" or "credit reporting", on the grounds of "eliminating bad credit records", inducing the victim's transfer Or provide information such as bank cards and verification codes, and then implement fraud.

Cheng'anjun reminder

After receiving a customer service call for various types of e -commerce platforms or financial platforms, don't trust it, let alone transfer money at will. Be sure to call the official customer service phone verification and confirmation.

2. Careful custody of bank accounts, verification codes, and passwords should not be revealed to others at will.

When you are unfamiliar to the call customer service, you must decisively refuse to add friends or share the screen through video conferences.

Once you find it, please call 110 or 96110 consultation and call the police in time!

Source: Lanzhou Public Security Anti -Telecom Network Fraud Center

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