Jinan Impression City's "Baby Mitch Car Racing" withdrawing the stored value card?Shopping malls assist in defending rights through legal channels

Qilu.com · Lightning News, September 16th Ms. Li in Jinan, because the child likes to play kart, just in the Baby Mitch Card in the Impression City Shopping Mall, spent a storage card, and you can play cards every time. But when I went to play this month, I found that the store was closed and the store could not contact.

What should I do if the baby's McCar car suddenly closes to the door storage card?

At the beginning of this year, Ms. Li spent 500 yuan in the baby Mika racing on the third floor of Jinan Impression City to run a card, but half used, but the store closed.

At the scene, Ms. Li, a citizen of Jinan, told reporters: "This family is the store I got a card before, and now I have changed their heads. On September 11th, the store was closed when I came here. , Said to withdraw the store, the contract expires, but there are many times in my membership card, and half of it. The charging membership card, asking how to get the service desk, the service desk said that we can contact us. Leave WeChat, don't add it, don't answer the phone, it will be black after a long time. "

Ms. Li's appeal was to retreat the remaining money from Carlers, about 300 yuan.

According to Ms. Li, like her, there are still many people who have not finished the card.

The reporter and Ms. Li came to the Impression City Customer Service Center to learn about the situation.

The mall commitment promises to actively contact the solution

The staff of the Impression City Customer Service Center said that on August 31, because of business problems, Baby Maca Racing was dismissed halfway, and now they can't contact the merchants.

So, have this shop pay the security city?

The staff of Impression City feedback that the merchant has paid the deposit, but it is a lease deposit, which has nothing to do with the customer stored value card.

The staff of Impression City said: "At present, we are also actively contacting the brand, and then interview with the Market Supervision Bureau. If it does not work, we may take a lawsuit to claim our rights. It will also claim together, only through legal channels, to the end. "

Ms. Li agreed to let the mall help.

After editing: Opening a shop to do business, what is the most important and honest. I hope that after seeing the news of the Baby Muck Carton Racing, they will contact the customers who have not been used up with these storage cards as soon as possible to see what solutions are there? We also hope that aspects of impression city also actively help customers solve the problem.