"A targeted education" precisely improve patient cognition

On September 15th, the 2022 Digital Medicine Industry Forum and the 6th anniversary of Ali Health Pharmacy were held in Hangzhou. At the forum, Ali Health Internet Hospital released the first digital patient management model. Relying on the leading digital technology and digital operation capabilities, it provided patients with inclusive disease management methods, and also provided new ways to serve patients in the hospital outside the hospital.

In recent years, the demand for personalized disease management outside the hospital has continued to release, which has further promoted the market popularity of the service of patients outside the hospital. The "2022 Online Medicine Trends Report" released by Zhongkang Technology shows that more than 70 % of patients with chronic diseases want to obtain online medication guidance services. More than 30 % of patients want to join the community of patients online for exchanges.

Ali Health's insight into this demand is even more keen. As early as two years ago, Ali Health began the exploration of digital patients management. After several iterations in the process of serving a large number of patients, a set of innovative models of digital patient management had been precipitated.

Data show that this model effectively improves the patient's disease. Taking the internal nutritional project as an example, more than 83%of patients with a body weight loss (BMI value less than 18.5) at the initial establishment of files improved; in the asthma project, more than 75%of patients were controlled by disease control during the establishment of files during the establishment of files. Poor is well controlled. At the same time, the observance of the patient's medication has also been significantly improved. Patients participating in the intestinal nutrition projects increased by 70%per capita per capita medicine within 95 days; patients participating in asthma projects increased by 58%within 75 days.

It is understood that the management model of Ali's healthy patients is mainly community -based positions and accurate recruitment for patients with disease management. According to the different types of diseases, patients will join the community of the corresponding diseases, and perform self -management and rehabilitation with the supervision, help and support of professional coaching groups and companions.

Zhang Wen, the person in charge of the rehabilitation center of Ali Health Internet Hospital, said: "Some views believe that slow disease management is a pseudo -proposition and is struggling with human nature. There are patients with patients who understand the disease but cannot complete the management. Most patients with patients face are not correct and comprehensive. "For example, asthma patients using hormone drugs often do not have the blind fear of side effects. The treatment of foot treatment leads to recurrence of the disease.

(Zhang Wen, head of the Rehabilitation Center of Ali Health Internet Hospital)

Through digital operation, Ali Health focuses on the patient's pain points, and has a functional configuration of different diseases communities to provide personalized services for patients. The basic configuration of a community includes five characters: rehabilitation managers, doctors expert groups, professional medical teams, nutritionist teams and rehabilitation ambassadors. Among them, the rehabilitation manager, as a group owner, answered the patient's questions in real time; the doctor's expert group and the Ali health medical team provided professional affected content, and helped patients to improve the disease cognition through live broadcasts and questioning questions. The Ambassador of Rehabilitation is held by senior patients to share the experience of sharing disease management by personally and help patients build confidence. In the community, patients and patients' family members can participate in various activities and manage the disease independently.

Targeted education, accurate follow -up, companion mutual assistance, and welfare plan are the four core capabilities to support this model. "A targeted education" means that all patients education is carried out according to the characteristics of the disease and the patient's own characteristics to ensure that the patient has accurately reached patients and gradually changes the patient's cognition and behavior. The intelligent follow -up system of Ali Healthy self -developed self -developed "precise follow -up" is more efficient. This system can grasp the patient's disease management situation in real time, and customize personalized education content as needed to urge patients to study, retract, medication, and finally improve Medical indicators.

At present, the rehabilitation center of Ali Health Internet Hospital already has the management ability of patients in 12 diseases such as epilepsy, asthma, hepatitis B, and diabetes. Patients learn self -management and affect life. The second is to let the patient find a companion in the process of getting along with the disease for a long time, and find the answer to questions. "Zhang Wen admitted.

Source: Xianning.com

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