Give the "microphone" to the patient!This hospital invites the patient to "put the pulse" for the hospital

Text/Yangcheng Evening News all -media reporter Lin Qingqing

Correspondent Song Liping Zhang Liangwen

Picture/Zhang Liangwen

"You are really my life -saving benefactor with my family!" Mr. Wu said, stood up all at once, facing a doctor not far away. On September 5th, at the Ersha Island Hospital of Guangdong Provincial Hospital of Traditional Chinese Medicine (hereinafter referred to as "Ersha Island Hospital"), a special exchange meeting called "doctor and patient family" was held out of the patient and medical staff. Beautiful and moving warm memories. This is the first event during the 25th anniversary of the establishment of the Ersha Island Hospital.

It is reported that choosing the "microphone" to the patient is a tradition of the hospital, and it is also an important starting point for promoting the establishment of a boutique hospital. Chen Hai, a member of the Party Committee and Deputy Dean of the Guangdong Provincial Hospital of Traditional Chinese Medicine, expressed his hope that while listening to the story of the doctor's movement, he "put the pulse" for the hospital to help the hospital further enhance the experience of the patient's medical treatment and promote the boutiques of Ersha Island Hospital in the new journey. Hospital construction will go to a new level.

Shi Yongyong, deputy dean of Ersha Island Hospital, said: "For a long time, the hospital has promoted the implementation of the patient -centered 'core value concept with actual actions, and put forward many pioneering service measures to provide patients with warmer and humane services. But if you do it, it is not good to do it.

A special exchange meeting

"This is a letter from my handwritten. I learned that I was going to participate in this exchange. I repeatedly recalled at home and felt that there were too many words to say that the simple two -page paper could not fully express my gratitude to Ersha Island Hospital Trust. "Uncle He uncle He deliberately gave the letter to the hospital leader.

Thank you

"My mother -in -law has always chose to take a doctor at Ersha Island Hospital. Now she is 102 years old and my body is very good. I am also an old patient here." Aunt Chen said that the family was uncomfortable. Island hospital, here is reassuring.

Uncle Li, the patient, shared the story of the Ersha Island Hospital of "Three Entry and Three Outs" because of the heart problem. "I have done three heart intervention surgery, but the hospital has been adjusted simultaneously through traditional Chinese and western medicine. I not only recovered well now, but also has no problem with normal exercise.

Mr. Huang recalled his sudden illness and experienced nearly 10 hours of surgery. The postoperative department not only has professional care, but also integrates the characteristics of traditional Chinese medicine to help them recover quickly and restore their strength and spirit as soon as possible.

Some patients mentioned that when they were hospitalized, the nurse girls cordially called their names instead of being coldly called "×× bed", which made her feel that hospitalization was not so terrible; When I saw a doctor, I felt like I came to a small garden.

"I think the medical staff here is really very duties. Almost all of them arrive early than the prescribed time, and make preparations as soon as possible. By the time of get off work, the patients are read and the service is good. We look very distressed! "Uncle Wang said.

At the event site, 11 patients who had been consulting at Ersha Island Hospital shared their stories with the hospital. They were from different specialties such as gynecology, orthopedic, oncology, cardiovascular, and urological. After the "fate of one side", some are the "old friends" of the hospital for more than 20 years. In a touch of words, the stationery full of doctors and patients moved the stories, vividly showing a harmonious relationship between doctors and patients, carrying the patient's unlimited trust in the hospital.

Instead of thinking to promote development

In fact, warmth like this is happening in many corners of the Hospital of Traditional Chinese Medicine in Guangdong Province. For a long time, the party committee of the Guangdong Provincial Hospital of Traditional Chinese Medicine attaches great importance to the cultural construction of hospitals. The majority of employees adhere to the core value concept of "all patients -centered", pursue excellence in technology, pursue goodness in service, and pursue integrity and reliability in credibility. The "four -hearted" service of "rest assured, smooth heart, intimate, and tempted" is the praise of the hospital.

Source | Yangcheng Evening News · Yangcheng School

Responsible editor | Xue Renzheng

School pair | He Qiyun

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