The must -have health code for travel, it is recommended to collect this operation guide!

Hunan Daily, September 17 (All -Media reporter Zhang Chunxiang Correspondent Zhang Yana Zhang Hengjiao) Recently, a new crown pneumonia epidemic occurred in many places in China. It is necessary to accept the necessary nucleic acid detection and health monitoring measures. Hunan Provincial Disease Controlling Reminder: Save the green code, easy to pass! I suggest you collect this operation guide!

01 What should I do if the health card becomes red and yellow code?

Recently, I received some citizens' feedback, and the hotline consulting phone occupied the line. In order to facilitate the majority of citizens, the 320 platform has opened the "Health Code Appeal" service port. Citizens are requested to use the port to appeal in order to solve the "health code" related issues quickly. Citizens can upload relevant information through "Health 320APP" uploading relevant information.

Long press to identify QR code to download health 320APP appeal transfer transcoding

02 How to eliminate a health card pop -up window?

If the nucleic acid detection is completed according to the pop -up window, the result is negative, and the pop -up window is automatically lifted.

Pop -up screenshot

03 How to cancel the key group of health cards?

Visitors Consultation Screenshot

If the key groups are temporarily leaving or resigned, they need to contact the original unit and apply from the community to the community to leave or leave.

04 How to unbind a health card?

The health 320 public account dialog box replies "unbinding" to get the operation process, as shown below.

05 How to relieve the non -my mobile phone number?

The health 320 public account dialog box replies "Lien Non's mobile phone number" to get the operation process, as shown below.

06 How to unlock the health card and WeChat binding?

The health 320 public account dialog box replies "lifting with WeChat binding" to get the operation process, as shown below.

What should I do if the vaccine record below the health code is wrong?

The new crown vaccine in Hunan Province can consult the vaccination point or the local disease control center. After confirming that the information is correct, you can appeal at the "Health 320" APP/public account!

If the new crown vaccine is vaccinated in other provinces, the vaccination records are not displayed under the health code of Hunan Province.

Fill in details

08 What should I do if there is a error in health file information?

Answer: Family Health File Management-Basic Information-Feedback, fill in feedback information.

Fill in feedback

09 How to apply for a health card in Hunan Province for other documents?

If you cannot apply for a health code on WeChat, you can apply for a health card in Hunan Province in Alipay APP.

10 to enter (return) Xiang personnel, how to consult the real -time policy?

Answer: If you can consult the area where you are located and the county's disease control center in Hunan Province; if you want to consult a travel prevention policy, you can pay attention to the official website information or telephone to consult the destination area and the county disease and control center.

Attachment: Health Consultation Consultation Service Hotline in Hunan Province

Editor -in -chief: Wang Yaobing

Source: Hunan Daily

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