Changde's illness and control reminder: a must -have health code for travel, it is recommended to collect this operation guide

Recently, new crown pneumonia epidemic occurred in many places in China. The situation in some regions was severe and complicated. Based on the needs of the epidemic prevention and control, many citizens were marked as red/yellow codes. It is necessary to accept the necessary nucleic acid testing and health monitoring measures.

Save the green code, easy to pass! I suggest you collect this operation guide!

Part

01

What should I do if the health card becomes red and yellow code?

Recently, I received some citizens' feedback, and the hotline consulting phone occupied the line. In order to facilitate the majority of citizens, the 320 platform has opened the "Health Code Appeal" service port. Citizens are requested to use the port to appeal in order to solve the "health code" related issues quickly. Citizens can upload relevant information through "Health 320APP" uploading relevant information.

Long press to identify the QR code

Download Health 320APP

Appeal

Part

02

How to eliminate health card pop -up windows?

If the nucleic acid detection is completed according to the pop -up window, the result is negative, and the pop -up window is automatically lifted.

Part

03

How to cancel the key group of health cards?

Visitors Consultation Screenshot

If the key groups are temporarily leaving or resigned, they need to contact the original unit and apply from the community to the community to leave or leave.

Part

04

How to unbind a health card?

The health 320 public account dialog box replies "unbinding" to get the operation process, as shown below.

Part

05

How to relieve the non -my mobile phone number?

The health 320 public account dialog box replies "Lien Non's mobile phone number" to get the operation process, as shown below.

Part

06

How to unlock the health card and WeChat binding?

The health 320 public account dialog box replies "lifting with WeChat binding" to get the operation process, as shown below.

Part

07

What should I do if the vaccine record below the health code is wrong?

The new crown vaccine in Hunan Province can consult the vaccination point or the local disease control center. After confirming that the information is correct, you can appeal at the "Health 320" APP/public account!

If the new crown vaccine is vaccinated in other provinces, the vaccination records are not displayed under the health code of Hunan Province.

Fill in details

Part

08

What should I do if I have a health file information?

Answer: Family Health File Management-Basic Information-Feedback, fill in feedback information.

Fill in feedback

Part

09

How to apply for other resident health cards in Hunan Province?

If you cannot apply for a health code on WeChat, you can apply for a health card in Hunan Province in Alipay APP.

Part

10

How to consult the real -time policy of entering (return) Xiang personnel?

Answer: If you can consult the area where you are located and the county's disease control center in Hunan Province; if you want to consult a travel prevention policy, you can pay attention to the official website information or telephone to consult the destination area and the county disease and control center.

- END -