Gudi Street "Grid+Hotline" dual connection mutual promotion to improve grassroots governance capabilities

Since the launch of the "Red Netzhi Village Society" activities in the district, Gudi Street has given full play to the advantages of refined management of the red grid, combining grid management with government service hotline, and implementing the "front -end discovery of demands, follow -up of the process of handling the process, and the whole process of the process of handling, and the whole process of the process of handling the process. The entire process work mechanism of the evaluation process has effectively improved the effectiveness of the party building to lead the grassroots governance. As of August, the streets of the streets of the street demanded the government affairs hotline have fallen by 14.15%year -on -year.

"Outpost Report"

The masses cannot make a grid

"It was raining some time ago, and the house at home was a bit leaking. I called the grid chief. In less than 10 minutes, the party member's grid came to my house. As soon as the rain stopped, the house was repaired. It's too warm. "Mu Hanzhong, a villager in Bei'an Village.

Since the beginning of this year, Gudi Street has adhered to the leadership of party building, divided 74 villages of the streets into 332 grids, and on the basis of launching 342 village cadres, party members, active members of the party, and outstanding young talents in rural areas, as the grid leader and grid staff, , Actively integrate legal consultants, police station police, etc., to realize the "1+1+1+N" service of 1 grid long, 1 legal adviser, 1 police assistant, and several party members and mass representatives per grid. The system, at least X actively sinking the grid "asking things" every month, listening to the opinions and suggestions of the masses, more than 430, and 720 small things around the villagers coordinated. Essence

"Affiliated to do it"

Mass problems for a limited time

"This year's rain is more and diligent. The stagnation of water on Wuling Road cannot affect the travel. I called the 12345 hotline to reflect this problem. I was very satisfied with the pipeline. "Mu Baohua Mou's second village said.

"Affiliated to do it, unsuccessful to do it first" is an important measure and innovation mechanism for promoting people's livelihood services. Guidi Street uses the "whistle source" of government service and the people's livelihood. The grid handling mechanism of follow -up, follow -up, and transfer ", the party member grid staff verified the problem on the spot for the first time, clarifying the operating mechanisms such as" real -time processing "," time -limited settlement ", and" coordination and linkage ". The masses do practical things and solve problems, and now have helped the masses to solve more than 1150 issues of "urgent and difficult to worry" through the "Red Net Village" model, which effectively opened up the blocking point of grassroots governance.

"Tracking the return visit"

Create a satisfied reputation for the masses

"Uncle Four, did the problem that you reflected in the past two days was solved? Are you satisfied with our service?" On September 3rd, Lu Yousen, a grid member of Beiyoufang Village, Beiyoufang, Gu Di Street, The government service hotline conducts phone tracking and returning visit.

In order to further test the effectiveness of the work, the "Mass Reading · Destroyer Action Action" return visits system is implemented in Guidi Street, and the demands of the masses who have already completed the number of people have been followed up through the network staff on -site return, telephone return visits, WeChat return visits and other methods. Give the evaluation right to the masses to ensure that the problems reflected by the masses are really solved, and effectively improve the satisfaction of the masses. At the same time, regularly organize grid staff to investigate and rectify hot issues reflected by the masses, and solve the reasonable demands of the masses with their hearts and affection. As of now, the return satisfaction of the government hotline for the whole year has reached 100%.

Source: Guting District, Hanting District, Guti Street Office

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