Difficult to pay for the training institution for prepaid consumption?Xiling multi -departmental efforts to solve disputes

Hubei Daily News (Reporter Liu Yuan New Correspondent He Shuangrong Luo Yufeng) Buy the boxing museum class package, but could not continue due to physical reasons, but was told that he could not refund the fee. Recently, the Market Supervision Bureau of the Xiling District of Yichang City jointly mediated the Cultural and Tourism Bureau of the district to successfully mediate the non -subject training prepaid card consumption disputes to recover the economic loss of 4,000 yuan for consumers.

Consumer Wang signed a children's fighting training course for her son in a boxing hall. In 2021 and 2022, 3600 yuan was paid, but she accidentally injured her legs during the practice. Ms. Wang believes that her son is injured and left sequelae, which is no longer suitable for continuing the course, but the merchant refuses to return the cost of the remaining courses, so she complains to the relevant department to request a refund.

After receiving the complaint, the staff of the Xiling District Market Supervision Bureau and the Cultural and Tourism Bureau immediately understood the relevant situation and organized both parties to mediate. According to the survey, Ms. Wang paid 3,600 yuan paid in 2022 was the pre -collection fee, with a total of 96 lessons, and this year, the Ministry of Education and other departments issued an announcement to regulate non -disciplinary off -school training. The cost of charging the time for more than 3 months or 60 lessons in the form of other forms, so the 3600 yuan law enforcement officer ordered the merchant to refund the refund on the spot.

The 3,600 yuan paid by Ms. Wang in 2021 has been in some class. The leg pain in her son's leg pain has no medical diagnosis certificate. When the two parties signed a contract, Ms. Wang did not read the contract clause carefully, nor did they consider the child's fighting. There may be pain or injuries in it, so there is no sufficient basis for the remaining courses. After repeated mediation by law enforcement officers, the two parties agreed that after deducting costs such as insurance premiums and costume costs, the merchant refunded Ms. Wang 400 yuan.

According to the "Announcement of the State Administration of Market Supervision of the Ministry of Education's National Development and Reform Commission on Regulating Non -disciplinary Outside School Training", the pre -collection fees of non -disciplinary training institutions must be all entered the special account of the institution. Training for primary and middle school students shall not use training loans to pay training fees, and shall not be charged at one time or in disguise in disguise in the form of recharge, secondary cards and other forms.

The market supervision department of Xiling District reminds the majority of consumers: not impulse consumption. When paying the tuition fee of non -disciplinary training institutions, pay attention to the time span of payment for more than 3 months, do not exceed 60 lessons during the course, pay attention to whether the merchant is clearly marked, whether the training content meets its own needs, whether the charging items and standards meet the announcement requirements of the announcement requirements Essence At the same time, please pay attention to potential risks. Do not ignore potential security risks and capital risks because of the large discounts of prepaid consumption. Be sure to read the content of the contract carefully to involve the description and agreement of relevant risks.

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