Xiangshan Street deepen the establishment of the municipal -level urban coordinator team to standardize management demonstration sites

"Xiangshan First Community has done a real community grid management, promoting grass -roots governance innovation, and realizing the transformation of grass -roots community governance to active governance, services before, not complaining, and practical work." Xiangshan Street First Community Party Committee Party Committee Secretary Han Xiumei said. On the morning of September 7, Xiangshan Street held a summary meeting for the establishment of a municipal -level urban coordinator team to standardize the demonstration site, comprehensively sort out, summarize, and promote the results of the pilot work of urban coordinums in community grid management. Essence

自今年3月16日，香山街道启动市级城市协管员队伍规范管理示范点创建工作以来，香山街道坚持党建引领，勇于探索、先试先行，全面构建“辖区划片、片中组网、 The grid management system is responsible, management in place, and service to the home "in the network, actively explore the new model of party building to lead the grassroots governance, and strive to build a new pattern of" co -construction, co -governance sharing ".

In the past six months, the number of 12345 hotline in Xiangshan's first community decreased by 8.1%year -on -year; residents directly reported to the community to increase by 29%year -on -year; the staff took the initiative to find that the problem of handling the problem increased by 40%year -on -year, realizing the "whistle report" mechanism extended to the residents, and it extended to the residents. The "reception is to office" to deepen the transformation to "unsuccessful first -handed".

Accurately grasp the construction of policy optimization coordinator teams

Under the guidance of Xiangshan First Community Party Committee, under the guidance of the Xiangshan Street Party Working Committee, we carefully sorted out the main points of work, clarified the method of work ideas and the method of implementing the standardized construction work of co -administrators, and formulated the grid The pilot and other work plan divides the first community into three grid areas. 27 people including urban coordinators, three -pack staff in front of the door, and employment commissioner are fully included in the first community grid. Clarify responsibilities and other methods, optimize the integration of grass -roots front -line forces, promote the focus of grass -roots coordinators to sink to the grid, and the coordinated work gathering towards the grid. In addition, the Party Working Committee of Xiangshan Street is also exploring the new ideas, new scenes, new technologies, new schemes, new models, and new experiences of Xiangshan Street Governance in the new era. Xiangshan First Community Party Committee has organized and organized the coordinator to learn, and continued to optimize and improve the comprehensive ability quality of community staff and coordinator teams. Han Xuefeng, a city custodian of Xiangshan First Community, said: "After being included in community management, in accordance with the basic requirements of one position and more responsibilities, you need to understand the various businesses and clearly. What extent, what standards, the basis of regulations, etc. must be familiar and thorough.

Improve governance quality and promote the refinement of services for the people

Since April of this year, Xiangshan First Community is based on the principles of "adapting to local conditions, large and small circulation, classification guidance, layered promotion, step -by -step implementation, decentralized processing", and Microcirculation dual governance is the starting point. By doing real community grid management to promote the innovation of grass -roots governance, the effective transformation of grass -roots community governance to active governance, service first, unsuccessful, and practical work. Effectively integrate the functional departments, community residences, and urban co -administrators multi -party forces, uniformly incorporate the management of community grid management, promote the formation of people -centered, problem -oriented, result -oriented, and the community "two committees and one stop" in line. The combination of blocks, upper and lower linkage, and coordinated community grid management mechanisms, and strive to explore the construction of a new model of community management to build a "grid management+refined service" community management. Adhere to the integrated planning and promotion of grass -roots community governance, development, service, and reform, and actively mobilize the city co -administrator teams that are incorporated into the management of grid management to participate in the work of "Ten Visits and Hundreds", carry out extensive home visits and problems. The basic situation of the households and the hot spot of dynamically grasped the attention of residents' attention, and timely discover problems such as community environment, hidden safety hazards, and three packages in front of the door to form a dynamic service ledger for community affairs. "Many urban coordinators often face residents. In the future, we will become passive to active, actively solve problems for residents, and improve their awareness of service." Relevant staff said.

Strengthen science and technology to promote the modernization of grass -roots governance

In order to promote the deepening of the "reception is the office" to the "active governance, unsuccessful office", to solve the demands of residents in a timely and efficient resolution, and accurately serve the people. The "co -administration" APP of the staff information network platform, build a complete problem discovery, verification, processing, solution, feedback, evaluation, and incentive system, promoting the formation of community residents, urban coordinators, community staff, and street functional departments The coordinated chain of the grass -roots community governance is carried out, and the intelligent, information, and digitalization of community grid management have been further promoted. Through refining the management measures of the coordinator, the timeliness of finding problems, solving problems, and residents' satisfaction as an important indicator of the assessment, adopt the method of ranking, monthly evaluation, and quarterly evaluation to encourage and urge the coordinator to deal with timely processing in time Grassroots governance and community management issues. It is understood that as of August 31, the "Cooperative Management" platform reported 936 data, of which 920 "settled", 15 "returned and re -processing", 1 "processing" 1.

Innovate work methods to promote the improvement of the business environment of the neighborhood

Xiangshan Street Coal Factory Street is a cultural and commercial district that integrates tourism and leisure and catering shopping in Xiangshan area. In order to create a stable, fair, transparent, and expected good development environment, and provide better services to residents and tourists, Xiangshan First Community actively explores the standardized construction of urban coordinators in innovative cities such as optimizing the business environment. New methods at work, studied and formulated the "Xiangshan Street First Community Star Merchant Business Environmental Commercial Communist Construction Co -construction and Sharing Work Plan", "Xiangshan Street First Community Star Merchants Percent System Creation Implementation Rules (Trial)", through Carry out the selection of star -level merchants, continuously summarize and improve the pilot work of urban coordinator pilot work in optimizing the feasibility practices in the business environment, and promote merchants to actively participate in grass -roots governance and continuously improve service quality. "The selection of the first star merchant has been successfully completed. On August 30, we have issued a star -rated merchant license to the star -rated merchants." Han Xiumei said. In the next step, the first community of Xiangshan Street will continue to explore a new model of "grid management+refined service" community management. Xiangshan Street will also summarize the results of the first community urban co -administrator into the pilot work results of the community grid management. Combining the actual work of the second community, the characteristics of the district, work tasks, and service needs of the second community and the four kings. Promote the work experience of the grid management of urban coordinator and optimization of the business environment, effectively improve the level of community autonomy, and actively build a new pattern of co -construction and sharing under the leadership of grass -roots party organizations, and continuously enhance the sense of gain and happiness of the people in the jurisdiction. sense of security. (Reporter Ma Li Li Wenxuan)

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