Shenzhen Public Transportation Administration launched a heartwarming "bus escort" to illuminate the old man and children home.

Among the large cities in the road, the elderly elderly people and the active children have occurred from the streets of lost their way. They are hidden dangers for each family, which also brings difficulties in urban management. In Shenzhen, an innovative service from the bus department provides a new way for solving this problem. On the streets of this city, moving buss supported the warm "escort stations" to light up their way home for the lost "big friends".

The seventies of the old man lost, the bus driver returned

At more than 3 pm on May 24th, Master Zhang Qian, the Eastern Bus M386, was driving to operate. When he stopped at the Longgang Hall Station, he came up with a white -haired old man and looked a little confused. Master Zhang asked which station to go to the old man, but the old man's answer brought a strong accent, and he seemed a little confused. Seeing this, Master Zhang first settled him to the seat and asked the old man to take a break first.

On the way to the car, the elderly began to look around the window, and the spirit was very anxious. After observing by Master Zhang through the rearview mirror, he asked the old man's destination patiently again. "I want to go to the intersection of Wanfeng." "I am going to Beijing roast duck shop." The old man suddenly said several addresses. With years of experience in bus operation, Master Zhang judged that the elderly might get lost, so I asked the elderly if they wanted to go home? The old man nodded eagerly.

Due to the unable to stop at random during the bus operation, Master Zhang had to seek passengers in the car to help the elderly together. At this time, an enthusiastic citizen became the helper of Master Zhang. The two contacted the WeChat friends of the elderly mobile phone one by one. After several setbacks, they finally contacted his loved ones Ms. Tang. "Our whole family is looking for the old man, and it is anxious!" On the other side of the phone, Ms. Tang said excitedly: "You should let him down at the next station and let him wait on the side of the road. Our family members will pick up immediately."

But the responsible Master Zhang Qian couldn't rest assured. In the end, he suggested that Ms. Tang and her family still went to the Longgang Hall Station where the old man just got on the bus. More than an hour later, Master Zhang finally sent the old man to his family on the platform.

"Thank you too much for the bus driver! My old man is 70 years old and has Alzheimer's disease. He goes out with us and disappears. If it is not your enthusiastic guardian and help, we still don't know what to find. At this time, it may be dangerous. "Holding Master Zhang's hand, Ms. Tang moved to thank.

"Bear Children" lost, enthusiastic teams to help return home

When going out, children's lost is the most common and the most focused on parents. Recently, when the Western Mansion M349 driver Chen Xiaolai came to the operating task, when he arrived at the terminal of Wanda Plaza, Baoan Funfu City, he found that a little girl in the car did not get off the car, and there were no adults around. The careful Master Chen stepped forward to understand the situation. The little girl looked at him in fear, and it seemed overwhelmed. In a word, Master Chen immediately reported this situation to the team.

The team captain Luo Weiqiu and the service administrator Li Jinlan arrived and took the girl to the team's office. Li Jinlan took care of her in the office and bought her milk bread to appease. Luo Weiqiu called the police, and the police rushed to the team within a few minutes, but the girl was unwilling to disclose any information. The police had no choice but to open her schoolbag. Fortunately, I found a medical examination report from it. There was a school name and telephone, so he immediately contacted the girl's family through the school.

At 11 o'clock in the evening, the girl's mother rushed to the taxi and rushed to her in her arms. "Finally found you!" The mother cried. It turned out that the parents of the child had been looking for her for several hours, and they were almost crazy. Seeing her daughter, her mother's heart was settled, and she repeatedly thanked the team staff for their care and help to the child.

Coincidentally, a few days ago, Yang Shubiao, the driver of the M190, driver of the Buses Group Mansion Branch, also "picked up" three children on the road.

On the same day, Master Yang drove on Shennan Avenue as usual, and came up with three children when he passed the west of Xinghua Hotel. When they arrived at Rongchao Garden Station, one of the children found that they were in the wrong car, so they were in a hurry and asked Master Yang to send them back, but it was unclear where to say. Master Yang was operating, so he had to comfort the children not to worry, and sent them home after a while.

After arriving at the terminal, Master Yang brought the children to the office of the Sixth Army. The managers bought them deliciously and talked patiently with them. Finally, they asked the parents' contact information, so they immediately called the child's father. Parents were very surprised by the phone call, and they did not know that the children had already got on the car by themselves. He was very excited when he hurried, "Thank you for the driver, thank you for the team staff. Fortunately, I met you."

Love join hands, "Joint escort operation" to set sail

"In the process of daily operations of bus employees, a large number of lost incidents have been encountered every year, and enthusiastic assistance has been given. In order to increase assistance and further improve the service level, this year's public transportation publicity week, Shenzhen City, Shenzhen City The Public Transport Administration officially launched the 'joint escort initiative', calling on all bus people in Shenzhen to work together to escort the group to escort the group, and upgrade the bus network of the entire city to a travel 'safety network' to help the lost elderly people and children safely. Go home. "The relevant person in charge of the Shenzhen Public Transport Bureau introduced.

Jingbao reporter Chi Ting

Correspondent Yan Xueying Liao Xueping

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