Shenzhen warm heart "bus escort" lights up the old man and children go home

Among the large cities with many people, the elderly elderly people and active children have occurred from the streets of lost their way. They are hidden dangers for each family, which also brings difficulties in urban management. In Shenzhen, an innovative service from the bus department provides a new path for solving this problem. On the streets of this city, moving buss supported the warm "escort stations" to light up their way home for the lost "big friends".

Recently, on a bus bus, the passengers found the three ancestors and grandchildren who were lost in the wrong car to help them go home safely.

The seventies of the old man lost, the bus driver sent the family by hand

At more than 3 pm on May 24th, Master Zhang Qian, the Eastern Bus M386, was driving to operate. When he stopped at the Longgang Hall Station, he came up with a white -haired old man and looked a little confused. Master Zhang asked which station to go to the old man, but the old man's answer brought a strong accent, and he seemed a little confused. Seeing this, Master Zhang first settled him to the seat and asked the old man to take a break first.

On the way, the old man began to look around the window, and his spirit was very anxious. After observing by Master Zhang through the rearview mirror, he asked the old man's destination patiently again. "I want to go to the intersection of Wanfeng." "I am going to Beijing roast duck shop." The old man suddenly said several addresses. With years of experience in bus operation, Master Zhang judged that the elderly might get lost, so he asked the elderly if he was going home? The old man nodded eagerly.

Due to the unable to stop at random during the bus operation, Master Zhang had to seek passengers in the car to help the elderly together. At this time, an enthusiastic citizen became the helper of Master Zhang. The two contacted the WeChat friends of the elderly mobile phone one by one. After several setbacks, they finally contacted his loved ones Ms. Tang. "Our whole family is looking for the old man, and it is anxious!" On the other side of the phone, Ms. Tang said excitedly: "You should let him down at the next station and let him wait on the side of the road. We will pick it up immediately."

But Master Zhang, who was in charge, couldn't rest assured. In the end, he suggested that Ms. Tang and her family still went to the Longgang Hall Station where the old man just got on the bus. More than an hour later, Master Zhang finally handed over the elderly to his family on the bus platform.

"Thank you too much for the bus driver! My old man is 70 years old. He has Alzheimer's disease. If you go out with us, you will disappear if you are not careful. If you have not had your enthusiastic guardianship and help, we still don’t know when to find. It may be in danger. "Ms. Tang held Ms. Tang's hand and thanked.

"Bear Children" runs around and lost, the team enthusiastically helps parents

When going out, children's lost is the most common and the most anxious to parents. Recently, when the Western Mansion M349 driver Chen Xiaolai came to the operating task, when he arrived at the terminal of Wanda Plaza, Baoan Funfu City, he found that a little girl in the car did not get off the car, and there were no adults around. Master Chen, who was attentive, stepped forward to understand the situation. The little girl looked at him in fear, and it seemed overwhelmed. In a word, Master Chen immediately reported this situation to the team.

The team captain Luo Weiqiu and the service administrator Li Jinlan arrived and took the girl to the team's office. Li Jinlan took care of her in the office and bought her milk bread to appease. Luo Weiqiu called the police, and the police rushed to the team within a few minutes, but the girl was unwilling to disclose any information. The police had no choice but to open her schoolbag. Fortunately, I found a medical examination report from it. There was a school name and telephone, so he immediately contacted the girl's family through the school.

At 11 o'clock in the evening, the girl's mother rushed to the taxi and rushed to her in her arms. "Finally found you!" The mother cried. It turned out that the parents of the child had been looking for her for several hours, and they were almost crazy. Seeing her daughter, the mother's heart finally settled. She has repeatedly thanked the team staff for their care and help for their children.

Coincidentally, a few days ago, Yang Shubiao, the driver of the M190, driver of the Buses Group Mansion Branch, also "picked up" three children on the road.

On the same day, Master Yang drove on Shennan Avenue as usual, and came up with three children when he passed the west of Xinghua Hotel. When they arrived at Rongchao Garden Station, one of the children found that they were in the wrong car, so they were in a hurry and asked Master Yang to send them back, but it was unclear where to say. Master Yang was operating, so he had to comfort the children not to worry, and sent them home after a while.

After arriving at the terminal, Master Yang brought the children to the office of the Sixth Army. The managers bought them food and talked patiently with them. Finally, they asked the parents' contact information, so they immediately called the child's father. Parents were very surprised by the phone call, and they did not know that the children had already got on the car by themselves. He was so excited that he was very excited: "Thank you driver master, thank you team staff, if you don't meet you, the child does not know what the consequences will be!"

Love join hands, "Joint escort operation" to set sail

The relevant person in charge of the Shenzhen Public Transport Administration introduced: "In the process of daily operations, the front -line employees of the bus will encounter a lot of lost incidents every year, and they have been enthusiastic assistance. In order to increase assistance, further improve the service level In this year's public transportation publicity week, the Shenzhen Public Transport Administration officially launched the 'joint escort initiative', calling on all the bus people in Shenzhen to work together to escort the group, and upgrade the bus network of the entire city to a travel. ' Safety Network ', help the lost elderly and children go home safely. "Joint escort initiative proposal

The city's bus frontline employees:

Every year, the incidents of the elderly and children's loss and lost their way have become one of the difficulties and pain points in society. As children and seniors of the vulnerable groups in society, the society needs more attention and assistance.

The grid coverage and ride comfort of the Shenzhen bus stop, high ride comfort, have convenience, safety, and wide coverage conditions, and have the advantages of rescue for the congenital assistance of the lost persons. In order to further improve the social assistance capabilities of the lost population, to show the industry's responsibility, and promote the mutual help to help the public welfare culture, Shenzhen Public Transport Management Bureau launched the "Joint Ending Action" initiative to front -line employees in the city:

When the elderly and children who lost, lost their way to take any bus, and ask you to ask for assistance, please give them the seat belts to the bus terminal to the stations to take the team management personnel, soothe the emotions, and actively contact the relevant departments Give proper resettlement to help these lost people find their home.

Actively respond to participating in escort operations, multiple escort guarantees for the loss of people, truly solve social practices, jointly help improve the social security system covering the whole people, create a more stable, harmonious, warmer, and more intimate social environment, improve public security Feelings and happiness.

Shenzhen Public Transport Administration

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