Qinghe Town, Huimin County: Improving convenience services to make the help office work more warm

Author:Huimin Rong Media Time:2022.09.25

Since the beginning of this year, Qinghe Town has taken the initiative to achieve the "demand" of the masses, deepen the process of processing, and strive to improve the "convenience" of services, improve the service level, and continuously increase the "satisfaction" of the masses.

Xu Qingfu, 60 in Xifu Village in Qinghe Town for many years, has been sick for many years. Due to long -term hospitalization, he recently wanted to relieve the family's economic pressure by applying for major illness rescue. After learning that this situation, the helper in the village took the initiative to act, and charged Xu Qingfu's hospitalization materials after the whole process. For a few days of effort, Xu Qingfu's illness rescue was approved, which also made Xu Qingfu feel the warmth brought by the help of the office.

Xu Qingfu, a villager in Xifu Village, Qinghe Town, said: "Since I found out the hospital, no matter whether it is the village or the community, I have been condolences to condolences. , Don’t worry about it, running legs, it is very convenient, "

In addition to meeting the needs of the masses, this year Qinghe Town will also integrate and pack multiple approval services involving approval services to form a "integrated package service" to achieve "only one door, only one window, maximum running at the most, running at most "Once", strive to improve the convenience of convenience services. This made Han Chenglin, who came to handle the medical insurance business to feel the quickness of convenience services.

"In the past, my medical insurance business had to go to several places and run many departments. Now I can work in the office hall and centralize the office. It is very convenient to do it at a time." Han Chenglin, the crowd, said.

In order to enhance the satisfaction of the masses, Qinghe Town relied on the "Party Construction+" big data platform to implement simple business "online operations". At the same time, it strengthened the guidance of the masses' online services, and scientifically guided the masses to use the Internet to handle pension insurance and medical insurance payment. Establish a "central staff+community workstation staff+village -level gang -level agency" three -level service system to carry out on -site office and help agency services for the elderly, disabled people and other difficult groups to create temperature -benefit people services.

Xu Yanan, vice chairman of the Qinghe Town People's Congress, said: "Qinghe Town adheres to the concept of 'Qingqing Dedicated River Harmony and Win -win -win", strives to create the "reassuring" service brand, adhere to the "mass satisfaction" as the end, optimize work details, enhance government service services Strive to solve the difficulties, blocking points, and pain points in the masses, and strive to help the people solve problems for the people. "

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