The city's human social system has conducted in -depth "bureaus, section chief walking process" activity to promote the better and faster and faster to take root in the policy of benefiting the people

The newspaper in the city's human social system has conducted in -depth "bureaus, section chief walking process" activities, and effectively solved the problem of a group of grassroots expectations and the public's urgency by taking the business process, the facts of the scriptures, finding a line of clues, and strengthening rectification. Promote the policies and services of the people and the people to take root faster and faster.

The first is to adhere to the problem orientation and determine specific matters. The city's human social system focuses on key policy measures and high -frequency service matters in the humanities and social fields, and keeps close to the "urgency and sorrow" of the enterprise. The process of running the process is "unable to communicate", find problems, root problems, and solve problems, so that enterprises to increase their sense of gain and happiness from the solution of specific problems, and continue to build the people's social services that are satisfied with the masses. Focusing on the "first kilometer" of the policy to the full chain of the "last mile" of the service landing, by focusing on the new policy measures and key tasks this year, and the State Council's inspection, 12333 and 12345 service hotline, "good bad review", line Channel companies such as wind complaint platforms, public opinion monitoring, window acceptance reflect the issues that are concentrated and solve the difficulty, and formulate the "bureau and section chief to go process" matters. Determine personal registration of unemployment, applying for the basic endowment insurance relationship of enterprise shame workers, and transfer of custody insurance benefits, promoting the implementation of the unemployment policy to prevent the implementation of the unemployment insurance policy, the application injury identification and the appraisal of labor capabilities and the application for approval of treatment In the key, high -frequency matters and application scenarios, the heads of the county (city, district) people and social bureaus, and municipal bureaus departments (affiliated institutions) are fully covered with each matter.

The second is to persist in seeking true orientation and ensure that they are deeply practical. The city's human social system strengthened the business research on the "bureau and section chiefs" matters, and grasped the policy points, handling procedures, work processes, specific issues, etc., further detailed experience content, experience requirements and other elements, and one by one. Arrange the schedule of "bureau and section chief walking processes" to form a targeted and operable business issue "bureau, section chief walking process" work plan and development time. The responsible comrades of human -social institutions at all levels, in accordance with the requirements of the "Bureau, Section Chief Walking Process", as a service target, as a grass -roots front -line staff, from the line and offline channels, they know whether it is convenient, whether the business processes are unblocked, the business processes are unblocked, the business process is smooth Whether the materials are streamlined, whether the time limit for handling is reasonable, whether the convenience measures are convenient, and whether the policy implementation is fast, etc., from the entire process experience of application, acceptance, review, handling, feedback, etc., touch the situation, check problems, and listen to needs. For example, in the internal process of "one thing", if the conditions permit, the bureau and the section chief accompanied the staff to sort out information sharing, data review, and procedure standards involved in the "one thing", that is, to handle it; The difficulties and problems of packing "one thing", publicizing related policies, and studying and publishing solutions, so that the outstanding problems encountered were properly handled.

The third is to adhere to the effect orientation and rectify the problem. Establish a list of problems, requirements list, solution measures, clearly lead the unit rectification responsible units, immediately rectify the immediate rectification that can be made up and reform, and the more complicated account management and project promotion. Work mechanism to solve a type of problem. The selection part of the rectification has been selected, and the "look back" and "re -experience" is organized in a timely manner to see whether the rectification of the problem is in place, whether the working mechanism is improved, whether the business collaboration is enhanced, whether the service efficiency is improved, and continuously consolidate the results of rectification. For those who are about to expire, the reminder is reminded, and those who have not changed their expirations will be supervised to promote the implementation of the problem rectification. For example, to promote the "four -in -two knowledge" policy and measures, it is required to enter the enterprise, the community, the school, and the lobby in the first time. Let the enterprises know and let the agencies know. Take the policy of publicity, such as conditions permit, bureau and section chief follow the staff to enterprises, communities, schools, and windows to experience the entire process of publicity and introduction of the public policies and measures. Conditions are not allowed, discuss with staff, listen to their practices, experiences and suggestions, and create conditions to solve them. It is necessary to feedback the results, provide a list of problems, a list of requirements, a list of solutions, the relevant highlights and written materials, and the opinions and suggestions of promoting work. (Zhao Bingchang)

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