Service is more professional!The first batch of 43 administrative clerks in Panyu District "hel

Beginning at the end of May this year, the Panyu District Government Service Center took the lead in conducting vocational skills training and examinations of administrative clerks (government service comprehensive window clerks) in the city. The first batch of 43 government service comprehensive window clerks have successfully passed the exam recently.

Test site

Administrative clerks (clerks at the comprehensive window of government service) are directly targeted at enterprises and the masses. The level of occupational literacy and ability is directly related to the improvement of the business environment and the implementation of the reform of "decentralization of service", which is related to the sense of happiness and gain of the people. In 2019, the Ministry of Human Resources and Social Affairs included administrative clerks in a new occupation, and promulgated the National Vocational Skills Standards for Administrative Officials (Government Services Comprehensive Winders) at the end of 2020.

Panyu District Government Service Center has a foreign service area of ​​more than 20,000 square meters. The Panyu District Branch of the Municipal Planning and Natural Resources Administration, the District Public Security Branch, the District Market Supervision Administration, the District Taxation Bureau, the District Housing and Urban -Rural Development Bureau and other 28 departments including 28 departments He provides 300 service windows, more than 600 staff provides services, and received more than 5,000 enterprises and the masses daily. Based on the needs of complicated work content and high -quality development of government services, window personnel need to have strong business capabilities and professional qualities.

To this end, the Panyu District Government Service Center took the lead in conducting vocational skills training for administrative clerks (administrative service comprehensive window clerks) in the city. Through the combination of online and offline, theory, and practical ways, professional ethics and administration were set up targeted. The content of service etiquette, government service standardization, administrative service and business environment, and laws and regulations have carried out business theoretical testing and practical assessment. Those who pass the assessment will "hold a certificate".

In the next step, the Panyu District Government Service Center will take the professional skills examination of administrative clerks (administrative service comprehensive window clerks) as the starting point to further play the role of the business backbone of the business, realize the normalization of the comprehensive window of the comprehensive window, and create a branch to create a branch Good quality, intimate service, enthusiastic and efficient professional service team. Striving for the "benchmark hall" of government services, creating a more convenient and efficient business environment, and becoming a beautiful business card for the government services of Panyu District.

Text/Picture: Panyu Rong Media Reporter Zhong Shiwei Correspondent Zeng Shunjun

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