Railway electronic supplementary ticket optimization travel experience

From September 1st, in addition to a small number of urban suburban lines and remote branches, the national railway passenger business station, high -speed rail EMU and Puchai passenger trains have been fully promoted. This indicates that the paper tickets that accompany you for more than 60 years will gradually fade out of our lives, and the fast -paced travel experience of passengers in the high -speed rail era will be further improved.

Electronic supplementary votes help to make convenience. In the past, the trains were traveling, and passengers had to make up for the ticket window to handle the ticket window, or to seek the assistance of railway staff; and the launch of the electronic supplementary ticket service, passengers can complete the voting procedures on the mobile phone 12306 client. For special passenger groups such as elderly passengers and online passengers, the railway department will also do a face -to -face manual acceptance service and support cash payment. From "dealing" with the trainer in the past, to now and 12306 ticket purchase systems "dealing", passengers' convenient and fast travel experience has been further improved.

Electronic replenishment promotes "digital travel". The launch of electronic replenishment services meets people's intelligent and personalized needs, and with the support of informatization and big data, the success rate of replenishment can be greatly improved. After the electronic replenishment is launched, it can greatly reduce passengers' queuing time in the artificial window, help passengers to plan the itinerary reasonably, and make the processing process more intelligent and easier. Especially during the prevention and control of the epidemic, the role of ticket electronic self -service retirement, no contact in and out, and online migrant workers' group tickets and other advantages will be fully manifested.

Electronic replenishment promotes green low -carbon travel. After the implementation of electronic replenishment, passengers' ride and outlet vouchers have changed from the original paper ticket to the valid identity documents held when applying for a supplementary ticket, which is more green and environmentally friendly. This innovation measure can effectively avoid a series of troubles caused by the loss of paper tickets. While reducing the use of paper, it can be integrated into people's travel and life while reducing the use of paper. (Chen Sixuan)

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